AmpereReviews of ampere.shop

I am updating my last review it took a while and many emails I did receive a full refund should not have taken so long if your going to be in business keep your customers in the loop.

Rocky start but they came through. They do not have the staff to keep up with the quantity of orders receiving which still needs to be fixed by them. However after a month they finally got my order shipped. They expressed shipped 2 day air to try and make up for the lost time as well as offer me a more than generous discount in refund to my purchase. I actually felt bad with how much they were discounting. The lack of communication was very frustrating but all in all they made it right and tried their best to fix the situation. I won’t lie I definitely could have been easier on them looking back on everything now but I would give this company a chance. Don’t go in thinking you’ll get the sunglasses in a week but I’ve only had mine for a day now and the only time i took them off was to sleep lol. Originally gave them 1 star after everything they have done I would say 4 stars. If you think I’m now being generous call it a 3 but they have made up for their mistakes in my mind.

Be prepared takes a while to ship them too you. But company did make it right by giving a discount because of the wait. So far I am enjoying the product I love the simplicity of the interface it's very easy to answer calls just one click, pretty easy to start playing your music too. It's been like a month since I got them easily becoming one of my favorite pair of sunglasses. If they eventually come out with a more slimed down design of the frame I would definitely have to get a second pair. It is a little harder to clean than regular lenses I think it because of static though seems to catch lint from. Micocloth but you get used to it eventually.

Honestly shipping was kind of a mess but customer service was amazing and I did end up getting my glasses. I've been wearing them for quite a bit and they seem really good!

I have waited for around a month to get a pair of sunglasses for €179. I have since emailed the company as of two weeks ago and I am still awaiting a response. They have since stopped responding to complaints from me on their website's chat feature, and they have said that they are awaiting the new arrival of the Dusk Lite glasses, and they had an employee say they would email me within the next week three weeks ago. I looked for any more information on their website, and they said it would be packed and ready within 1-2 days. Again, I have waited one month for the order to have an update. Edit: They have since responded to my email, and upgraded my order as to get the order out faster. I appreciate their efforts into their customers for the amount of employees they have. They did ship the order and it has arrived since.

I ordered from them 3 months ago and they still have not sent it. I've sent them more than 20 emails and they just keep giving me excuses like their inventory is low etc., though they keep on sending me advertisement that I needed to order from them. I tried to cancel in November and they had just sent me an email this December that it was already being shipped. They used the worst courier which is 4PX so I doubt I'd ever get my order from them. This is the worst experience I've ever had shopping online. Order #39496 My previous review was due to frustrations that my order took so long. But ampere did good by sending me a free pair of sunglasses that they already have in the Philippines while my order was still in transit. The only thing is that they also promised me a 40% rebate which I never received but their customer service people that was based in the Philippines took care of my dilemma of not having my order before christmas. Thanks Ampere for listening to your customers.

I ordered on 27 of November 2023 and until now it’s not fulfilled. They don’t answer email nether their chat box. I even tried twitter (X). Still nothing. Worse experience I had on online shop. Order number 41930. Edit: Yes you’re right when I emailed on working hours again you respond to me in 24 hours. But when I sent email on respond of your automated I wasn’t answered until I made a new email the next day. So this edit is for people who need help. Email them on their working hours only. I panicked as nobody answered me in the chat. Also there was no cancel order in my profile. So I thought it was a scam. My apologies, they respond fast enough in their working hours. Which is during weekdays from 9PM EDT - 6PM EDT. I’ll give 4 stars just because of the rollercoaster of emotions.

I finaly got my order a few weeks ago, it has nice packaging and the sunglasses are doing what they advertise, I have not tried them too much since there was barely any sun where I live . The missing star is due to the delay in getting my order