AmeritasReviews of ameritas.com

Awful just Awful they allowed me to make a Dental policy but then told me my kids had to have separate policies just for the number purposes but then tied it to my email and then we just couldn’t cancel. They just won’t let us cancel. They had to cancel yet it was under my email without ever offering me a chance to give them each of my children’s emails. Worst customer service ever. should’ve read the reviews that all had one star and not a single positive thing about this company. Legally, I think they have to reimburse us for part of the month yet they won’t so I’m reporting them to California Department of insurance for scamming and frauding people

I’ve had America’s vision/dental insurance since 2015. I personally didn’t experience any problems with the dental portion and I have had cleanings twice a year. Unfortunately the vision portion was not a good experience at all. It has never been easy for the eye doctors to get information or even find them in the network. Recently I had an exam and got new glasses having to pay out of pocket and submit receipt for reimbursement When calling Ameritas I was explained what to submit and given an email address. I was told I would received an email stating it was received, which I did, and told I would receive another in 2 days. If I didn’t, I was to call back. I didn’t get the second email, called and was told I needed to submit a claim form that they were going to email to me. The form was for a group coverage and I explained I was not in a group, just covered individually. They said they could not reimburse until it was filled out. I completed it, returned it and heard nothing for another week. Called again and was told I needed to submit it to a different email address, because I was not in a group!!! A month later, I finally got my reimbursement, well kind of, I received a check for $54…I had paid over $400. I have cancelled

The worst!!! Its been over 2 months and have not received my money.

Img they are scammers group.i got vision insurance from this company nd never used the service since March i am member of it.But i did call today to check if i can get eye exam truly they are fraud.tgey sent my id card when i gave this information to eye med they could not see any information there with my last 4 social number.when i called ameritas.representative told me instead of ur last 4 of social we give number give them those 4.he told me that I would created new policy number nd contact them then he put me on hold for while after 6 mints he told me all set u can contact them now they can access ur information now nd give them last four of what I have member id last 4 instead of my last 4.and I called eye med nd I put those last 4 number instead of last four of my social security number.Now eye med could see my plan nd this plan if is different than what I have on my id card.so I am sure about that they are scammers.so please don’t get help from this company nd I am canceling my membership right now but before that I wanted to aware other people about that.

I agree with everyone else who rated this company. ONE Star! You can't even access the website most of the time. It says: this application is temporary unavailable, when you try to Log In.

My mother purchased an insurance policy from them years ago and paid them 23k at the time to pay it if full. 20 years later they told her she had to start paying $600 per month to keep the policy. They then raised it to $1000 a month and told her she needed to send them $2500 more to keep the policy in force. The money was for my bother, who is in wheel chair. My mom sent them 47k for a policy that was only going to pay 55k and she lost it all. 47k is was she sent these people.

Ameritas has terrible dental coverage for individuals that purchase their product. It looks good on paper until you submit a claim. That's when you find out their payment standard is around 30% of what dentist's actually charge. So they say the cover a service, but then only cover 30% of the service because that is their payment standard. I purchased ameritas as a secondary insurance for some major work I needed done & the coverage has been so dismal, i will cancel it dec & advise no one to purchase it.

I have had Ameritas vision insurance for about 2 years, through my employer. Both times I have made claims for frames and lenses, they have rejected the claims. They find all sorts of issues with your invoice/receipt, despite buying glasses from reputable vision providers. It's not easy to submit claims, as their website is dated and usually after you submit a claim, they block your access to it as well. I submitted a claim about a month ago and instantly I wasn't able to access the claims page. Another time they gray out the submit button so that you can't submit your claim. They use random tactics like this to make it frustrating to submit claims. This insurance is also just a reimbursement process as they are not really recognised as an insurer when you go get your exam done. You just submit a claim after you pay out of pocket, and if you're lucky, they pay you back.