AmeriGlide Distributing 2019, IncAmeriGlide is one of the largest stair lift providers and the #1 Internet provider of vertical lifts in the United States.From our corporate office in beautiful Raleigh, NC, we apply our 20 years of combined experience in this industry so that our customers can regain the mobility and freedom they want and deserve.Please call one of our stair lift or vertical lift experts—our vertical lift team is the most experienced in the country! We will be happy to help you with any questions you may have or take your order over the phone.
AmeriGlide Distributing 2019, Inc (ameriglide.com) has 570 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Mary-Ann Z.
Your installer has not contacted us. We have the material for the stairlift sitting in our garage waiting to be installed. If you cannot do better than this, than I would suggest others to look elsewhere to do business.
Response from AmeriGlide Distributing 2019, IncJul 14, 2022
Thank you for your valuable feedback. We will reach out to you directly to better assist you.
George K.
The ordering experience was fine, but when the unit came in and was set-up if squeaked and vibrated and I have been unable to get anyone to service it. I called the sales desk multiple times to request assistance and was promised a call back which never came. Before you order, please verify that service is available in your area. Other dealers do not want to service Ameriglide products in my area.
Response from AmeriGlide Distributing 2019, IncJul 14, 2022
We are sorry to hear this, and we apologize for the inconvenience. Someone will reach out to you directly to better assist you. Thank you.
Mark M.
Abbie , and install guy where easy to work with Definitely ask for Abbie very personable, the way Customer service should be Thanks Mark M
Response from AmeriGlide Distributing 2019, IncJul 7, 2022
Thank you for this five star review! We are so glad that Abbie was able to provide you with five star customer service! Thank you for choosing AmeriGlide!
mary T.
Half a days work, very easy to install for the experienced worker, and very easy specific instructions.
Response from AmeriGlide Distributing 2019, IncJun 30, 2022
Thank you for the five star review and for this valuable feedback! Thank you for choosing AmeriGlide!
Susan O.
John Goss gave great guidance and education re your healthcare chairs. I will finish this review when the chair arrives. Thank you.
Response from AmeriGlide Distributing 2019, IncJun 28, 2022
Thank you for the five star review! We are so glad John was able to assist you and provide five star customer service! Thank you for choosing AmeriGlide!
Ray S.
My sales rep, Scott Weber was fantastic with all my questions. He was knowledgeable and thorough.
Response from AmeriGlide Distributing 2019, IncJun 28, 2022
Thank you for the five star review! We are so glad that Scott was able to provide you with five star customer service. Thank you for choosing Ameriglide!
GREG MEERT1726 14TH AVENUEGREEN BAY, WI 5.
Shipment came in three packages and was there in four days. Very good. Installation went well. We do have an issue with the safety switches kicking out at times. We need to look into that. Overall it seems like a good unit.
Response from AmeriGlide Distributing 2019, IncJun 22, 2022
Thank you for this valuable feedback! I am sorry to hear you are having this issue. Please give us a call so that we can further assist you. (800)-790-1635. Thank you for choosing AmeriGlide.
Michael M.
I have a case number for a stairlift we bought in March, installed in April and determined the first week or so of May it was broken. I went through the process with your tech support and the manufacturer to get a new chassis sent my way and have had zero call backs, no response and no resolution to the problem. I worked with support to get some sort of resolution, but the problem is the response times are 5 days between. I finally walked through the warranty form with support, that I sent 5 days ago and she told me it would be another 1-2 weeks for the part to get here. That just isn't going to work for me and I need to understand what else you can do to resolve this sooner. I have an 80, almost 81 year old mother-in-law that depends on the chair for her safety. She has to go up and down 15 steep stairs to go to the doctor, or the store. She has broken bones in her lumbar spine and both sides of her sacrum from osteoporosis. This is a dangerous situation we have in our home, but your technical support and follow through are the worst I've ever experienced. Can you please find a quicker way to resolve this and have someone get back to me as soon as possible?
Response from AmeriGlide Distributing 2019, IncJun 22, 2022
Thank you for this valuable feedback. I am sorry for the frustration of this situation. The tracking info on the warranty part has been sent to you, I hope that this helps. If you need any further assistance please do not hesitate to reach out. Thank you .
