AmeriGlide Distributing 2019, IncReviews of ameriglide.com

Ordered on a Friday and was using the lift on Saturday one week later. Could not believe the quickness of service I received. Was kept updated on the process of shipping and installation. One great experience and love the lift!!!👍

I was lied to by John the Amazon seller in regards to delivery date. Amazon told me delivery was 3/7. Not!!! Contacted John and was told he would overnight the item to receive it 3/8. Another lie. Very disreputable company. Preying on the disabled and elderly.

The motherboard in our stairlift needed replacing under warranty. Ray, Lisa & Staci we're super responsive, knowing of our mobility issues. The next working day, Ray came over ASAP & fixed it promptly. For us, this stairlift paid for itself just days after installation. They have a range of models to offer for every budget. They care, and believe in what they do as truly beneficial.

The Ameriglide Co. was fine. I received my equipment in two weeks. It will be three weeks since I received the equipment until it is supposedly going to be installed. The installer called the day before I received the equipment. He told me that if I called by the next day, he could install that week. He never answered his phone (5 calls).There was no response from Delstal, who are the installers.

We called Ameriglide in December 2023 about an issue with our Rave2 and were told they would be back in touch. We had absolutely no contact from them until we called back on January 12,2024, and were told we needed to call the manufacturer, who in turn told me to call Ameriglide to have a tech sent out to diagnose the issue. After waiting 3 days, I called back and was told to call the install company myself so I did and after 2 days I called back and they had a tech going through our town that day, they charged me 306.00 for 40 minute service call in which 20 minutes the tech was on hold with the manufacturer trying to get a rep to order the part. The rep answered and the part was ordered in 5 minutes, so our actual tech time was 20 minutes, what a deal Del Star or A! Medical.

After you make a purchase they will not respond to you again. We purchased our stair lift on July 20,2023 we bought the Rave II. It was finally installed August 18,2023. The installation was a true joke, the bolts that was to hold it were 1/2 way out. It broke Jan. 29,2024 while my disabled husband was on it. Fortunately I was close enough to catch him to avoid a major injury. I paid an installer to remove it and install it properly on Jan. 30, 2024. The installer that I hired was appalled that it was installed so poorly.

Rave 2 quit working at 16 months of use. Trying to get new parts has been an issue. I've been getting the run around with Ameriglide and Harmar. Ameriglide says call Harmar, Harmar says call Ameriglide. At this point our chairlift is not working at all and is greatly need by my stroke survivor husband. I can't imagine what poor seniors that don't have access to the web and email have to go thru. At this point I wish I had never chosen Ameriglide.

This company is a deceitful company with deceitful executives and sales people. They do not follow their own company policies and do not confirm shipping dates with their clients. They provide no support after a product is purchased and do NOT value their clients at all. Look at all the one-star reviews on this website, consumer affairs, BBB, etc....