AmeriGlide Distributing 2019, IncReviews of ameriglide.com

I ordered and received my outdoor stairlift within 1 week. My representative John Goss appeared helpful (hard to tell through emails). I was told that it would take about 10 days from when stairlift arrive to shipper and installer put in. The installation company Delstall called me gave me installer information so we could set up install. I called 2 days before my shipment, no answer voice mail not available and I texted. I called Delstall once shipment came and phone call kept dropping. You have 5 days to return item I'm on day 2 and no one has reached out Ameriglide said it's nothing they can do but try and contact installer. Meanwhile my 88 year old mother has 4 large boxes in in living room. I am angry that I spent 4300 of which 500 go toward Installation and I can't even speak to the installer. When i reach out to Ameriglide representative I feel (could just be me) that I'm asking to much. I do not recommend thus company at all. Will also review on Google

Caleb High was extremely helpful and courteous throughout the entire process. I called him numerous times and every time I was met with the BEST customer service from Mr High. Installation was a breeze and took no time at all. This is for my wifes use and she has had zero issues and no problems with the chairlift. I just wish I would have done this sooner!!!

We have tried for months to get Ameriglide to come out to see what is wrong with the chair lift they installed which is still under warranty! No response from this company at all! Not even a phone call. My mom died waiting for a return call and now my 91 year old father cannot access the shower and bedroom upstairs! Cruel to treat elderly people this way!

no one should ever use this company, worst customer service , for the last 4 months ,I have made several calls to fix the issue with the chair lift they installed. the chair is wobbling / shaking and making weird noises, I have made dozens of calls, Every time I get a different person, who promises me that they would get back to me, nothing happens, lately, talking with Jessica and Linda, who absolutely do not care. case # 318731, never ever use their services. Tired and fed up , they don't even deserve one star, no body should do any business with them

We purchased a lift and had it installed. Every few days it stops working. We had an authorized technician come out several times and paid hundreds of dollars, yet the lift is doing the same thing. It doesn't work at all randomly, making in impossible to rely upon. We stopped by the office to see if they could help, and John from sales ensured us that they would send someone out. When they did not come, I called the office speaking to John again, wondering why. I was told they won't stand by their product and then lied to again about them calling back or sending an email address to contact customer service.

This is the absolute WORST mobility company to deal with. We purchased a platform lift in August, 2023. It took four months to come and it didn't work when completed. I've been trying to order the parts to get it fixed but their customer services (haha) dept. wont ship the parts because they now say its not under warranty anymore. This is a horrible company with no customer service. I would never suggest someone ever deal with them.

called ameiglide for a chair lift. Spoke with Colin Drakeford. He spent time with us and got us a great deal and was super professional. If you end up calling I would definitely ask for him. Very knowledgeable and answers all questions. Super experience and professional company that helps the elderly and disabled. Will definitely refer others..

I purchased a cargo lift convertible to a chair lift and Abbie Basham helped me place the order and was super helpful in following up with the delivery process. Am very pleased with the product itself and also how Abbie managed the whole process. I would definitely purchase again from AmeriGlide other products I may need in the future. I give them an A+