AmeriGas PropaneReviews of amerigas.com

I wish I could put a negative number. My daughter has been trying to get her tank filled for 10 days. She has a son that is 1.5 years old and Amerigas apparently does not care about children. When you call the emergency number it states that customer service and safety are their number one priority. When that starts happening I would love to get a call. My daughter has asked multiple times to talk to a manager and she is told that that will not happen. So much for customer service. I am writing this review in the hope that they loose business and maybe they will start caring about their customers. Please tell me how it takes 10 plus days to fill a propane tank. I hope other areas with Amerigas treat their customers better than what we are treated in Spring Creek NV. I would like a response from a manager and discuss how they can leave a child without hot water to bath in.

Could possibly have the worst customer service in the history of the world. Do yourself a favor and sign with a different company.

I used Amerigas for 25 years. Never again. Their price is astronomical. I got a fill for 2.29 per gallon on August 11, 2022 with another company. Amerigas price was nearly $4 per gallon. I called their 1-800 number and got someone foreign and asked to negotiate a lower price. They said I would be contacted via email if it was approved. Never heard. Called again. No go. I went local with Premiere Energy. Much better company! Local company with people I can understand. Personal service and prompt!! Also they told me after 20 years you’re supposed to get a new regulator on your propane tank and on your house. AmeriGas never told me that. Will never order propane from Amerigas again.

If no stars was available That would be nice. Fraudulent company look them up before you become a victim too. Just cancelled my service after 8 years they are stupid to be kind. I would rather have a kidney removed with a spoon than talk to their customer service crew. God help us All. lawsuit on its way from me too POS company

amerigas customer service sucks they dont call back when promised and they blatently lie to you when you call them they will promise to do things for you but dont have been fighting with them since may and still no resolution plus every time you call you get someone different and you have to start all over again

I ordered propane for our business on Thursday of last week and was told 24 - 48 hrs for delivery. It is now Tuesday and there have been multiple calls and hours of being on hold only to find out that unless you pay a $300 expedite fee, their standard for delivery is 7 business days. Nobody on any of the multiple calls mentioned that. Customer service is horrible.

This is the worst company you could ever deal with!! NO CUSTOMER SERVICE at all. I have been waiting for 6 months to get my propane tank delivered and turned on. Find somewhere else to get your propane!!

Worse company I have ever dealt with. Fee after fee everyone I got billled