AmeriGas PropaneReviews of amerigas.com

I'm a new customer, and so far, they've exceeded my expectations. Let's see what the future holds...

Since I only use propane for a stove it had been quite a few years since I had to have our propane tank refilled. I had read the reviews and dreaded making the call since we used to just get a bill in the mail. I had never set up an online account and I did not know the account number or the phone associated with it. I called The local number and talked to an AI assistant for a minute and they put me through to a real life agent here in the states who actually was worried about the hurricane that was hitting the panhandle. She found my account in minutes and ordered a fill up and took care of everything, including showing me how to set up my online account. Despite all the negative reviews about the customer service bI was reading. I think they have turned the Customer Service ship around at least that was my experience very pleased.

After consulting, AmeriGas reviewed my claim and reached out to me and agreed to settling the dispute. Thanks.

SMELLED PROPANE AND CALLED EMERGENCY. LAURA SPOKE WITH ME AND HAD A TECH OUT THERE ASAP. HE LOCATED THE PROBLEM AND SINCE I DONT LIVE IN THIS LAKE HOME WAITED WHILE I FOUND A NEIGHBOR TO ASSIST. THEN LAURA HELPED EXPEDITE MY DELIVERY DATE FOR REFILL BECAUSE OF MY CINCERN OVER WAIT TIME. VERY GRATEFUL TO ALL

It's difficult to get a hold of them during off hours for emergency service. But I must say the driver went over and above service expectations after we had a hurricane hit in Lake City, FL. She was great. Thank you so much.

I want to praise the customer rep. Sissi at AmeriGas Propane, she gave me exceptional service,and resolved the problem promptly and even left me an extension if I have further questions. Although I saw some negative review on this company, but I had a good experience.

sxxx hole of a company I have been trying to get gas hooked up in my house since March excuse after excuse to finish the job gave up on them now they won’t come and remove there stuff so I can have a real company redo the job that they started have full tank in my yard that they filled with no way to use it the Hyannis office told me that they have no technician to finish the job came and started the job left after two hours management told me he retired why are they in business if they can’t do the job their customer service is the worst I think they read everything off a price of paper do not help at all so the management must suck to everything is recorded when you call all they care about is taking peoples money have been charged 900.97 and still have no gas in my house I have a full tank in my yard but not hooked up I am ready to roll that tank right down my driveway and put a free sign on it do not use this company they will not do what they say but will take your money they must have someone writing there reviews

Best company I've ever had prices are cheaper than ferral gas..