Keno V.
Great every time I call
Great every time I call! I ordered a few bikes from them and will order more in the future!!

We deliver personal customer service over the phone or email to make sure that you get the right bike for what you're looking to do. Don't know what size you need? Our experienced team makes sure that the size is correct and also makes sure that you get any accessories that you are looking for to make your riding experience perfect with everything that you will need. All bikes shipped from our facility are inspected by our mechanics to make sure that you receive a bike in great working order. Our inspection also activates your FULL warranty without having to take the bike to a licenced dealer for final assembly. When you call in, there are no long option menus to reach a real person. When we pick up you'll talk to a real cyclist right here in the San Diego California.We're all bike people here with years of knowledge, experience, and a love for riding.We hope to get you on your next best bike soon!-Nik(Owner)
Americas Bike Company (americasbikecompany.com) has 414 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Keno V.
Great every time I call! I ordered a few bikes from them and will order more in the future!!
John
Fast shipping, great prices
Michele
Great experience and very knowledgeable.
Jeff
Ordered parts to convert my single speed cruiser bike to a three speed. ABC offered the right wheels, Nexus hub and shifters at the right price, and they showed up quickly. The instructions provided by Shimano were not in the box, so I had find the 3i adjustment procedure online, but that was minor. I had to re-dish both wheels so that the tires would be centered, but as stated on the packaging material, these parts are intended for a qualified shop, and fortunately I have a truing stand and dishing tool. All in all, this was an excellent buy, and ABC provided an outstanding customer experience.
Conrad
Wheelset was not as described. No information as to how to contact with problem. An email to company about issue went unanswered. My only recourse is to donate unusable wheelset to a local bike charity.
Response from Americas Bike CompanyJul 12, 2019
Hello Conrad, We apologize for any confusion. Our Shimano Nexus 3 speed wheels fit 26" tires but do not measure 26" across. Wheels that measure 26" across are actually classified as 700c wheels and are more of a road bike/commuter/fixie bike wheel style. We have reached out to you to schedule a return for the wheels. Thank you, -Nik
george C.
awesome customer service Nick is top notch
Jorge
Everything was what they said it'd be! Outstanding customer service granting a desire to do business again...soon!
James
Ordered GT Pantera, which I had been looking for. Web site said there was only 1 left. Ordered it and kept my fingers crossed. Call Mon morn and talked to a tech. He said I had gotten the last one avail. It shipped the same day and got it first thing Wed morning. Very happy with the service and shipping. Thank you. Top notch!