Ramon A.
Nick is amazing!
Nick is amazing!

We deliver personal customer service over the phone or email to make sure that you get the right bike for what you're looking to do. Don't know what size you need? Our experienced team makes sure that the size is correct and also makes sure that you get any accessories that you are looking for to make your riding experience perfect with everything that you will need. All bikes shipped from our facility are inspected by our mechanics to make sure that you receive a bike in great working order. Our inspection also activates your FULL warranty without having to take the bike to a licenced dealer for final assembly. When you call in, there are no long option menus to reach a real person. When we pick up you'll talk to a real cyclist right here in the San Diego California.We're all bike people here with years of knowledge, experience, and a love for riding.We hope to get you on your next best bike soon!-Nik(Owner)
Americas Bike Company (americasbikecompany.com) has 414 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Ramon A.
Nick is amazing!
Randy B.
Company was great but the product was less than great. One of the bearings in the rear wheel him was broken. Rendered the wheel useless. Won't buy it again and still can't ride because the replacement is bad right out of the box.
Response from Americas Bike CompanyAug 26, 2020
Hi Randy, I am so sorry to hear about the issue with the rear wheel. We are sending a brand new replacement out to you at no charge. Please let us know that the new one works perfectly when it arrives. Thank you again for your business! -Nik
Cassidy
Bike was in good condition but evidently box was opened in China and the seat was lost .. Have been trying to contact customer service with no return call back
wyatt
I ordered a bike and got a confirmation email but my money went back into my bank account and ive called and emailed and still have no response
Dan
Placed an order and have no idea what's going on with it. Have called many times a day for a week and nobody answers. Emailed also with no reply. Please let me know status. Thanks.
Jesse
The quality of this bike is garbage. Very disappointed in GT. Made in China, all stickers, Gt used to stamp their emblem in the metal. Not now. Horrible plastic pedals. And was missing the clamp for the seat post.
Response from Americas Bike CompanyJul 22, 2019
Hi Jesse, We are sorry to hear about the quality issues and have reached out to make this right for you. We are happy to issue some partial refunds as well as send out a great new set of pedals as well as the seat clamp which appears to have been lost in shipping. We apologize for any inconvenience and will work hard to make this right for you. Thank you, Nik
William
Ordered bike on the 29th. I still haven't recieved the bike. Its November 10th.
Response from Americas Bike CompanyNov 12, 2018
Hi William, Yes, we were waiting on this bike to come in as Redline still had not received it from their factory. We were scheduled to ship the bike out last week with upgraded 2-day shipping at no additional charge however our shipping warehouse needed to be evacuated due to the fires here in California. We are back to work today and have sent over the 2-day tracking information as well as issued a partial refund for these inconveniences. We hope that we can continue to earn your business again in the future. Thank you, Nik
Zip
They agreed to sell me a bike that they had advertised, I paid the asking price, then they informed me the bike was no longer available. At least they refunded me the purchase price.