Americas Bike CompanyReviews of americasbikecompany.com

My first purchase experience with Americas Bike Company was very good. Four not five stars because I was disappointed that I did not get a response to my web inquiry within 24 hours, so I ended up calling. The call went directly to someone who could answer my questions and was clearly familiar with the product. When I ordered, I had a question that I included on the submission that resulted in a quick return call to clear up. The wheels were shipped really fast. Very well packaged and complete. Pricing was best I could find online. I will def look back to these guys for future bike purchases.

I have ordered two bikes from this company and on both occasions I have received excellent service. The second bike I ordered had sold out so the company sent a year newer model which would have cost more normally. They knew the bike was a gift for my sister so they gave it too me for the same price and even added a few extra accessories at no cost. The bikes were high quality at a great price. I would definitely recommend this company to anyone in the market for a bike.

Fast shipping, great packaging, and easy assembly.

I had ordered a Raleigh Merit 1 bike that was unfortunately out of stock, but the manager reached out the next day and offered a suitably high quality alternative at a greatly discounted price as a replacement. I was very happy with the order and the package came in perfect condition.

Great customer service, super satisfied, love my new bike , these guys are great.

Would recommend more communication with customers.

I'm amending a previous review since the issue has been resolved quickly and with great customer service. I previously wrote a 3-star review because the bike arrived damaged. I am revising that to a 5-star rating because Nik was highly communicative in making things right. I provided some pictures of the damage, and expediently received replacement parts, which are exactly what was needed. Problem solved! I really appreciate the friendly assistance. We get lots of compliments and have a blast riding our new (and now functional) Schwinn Tango tandem cruiser!

The quality of this bike is garbage. Very disappointed in GT. Made in China, all stickers, Gt used to stamp their emblem in the metal. Not now. Horrible plastic pedals. And was missing the clamp for the seat post.