America's Best Contacts & EyeglassesReviews of americasbest.com

Complete eye exam and knowledgeable doctor. Good choice of frames at good prices. Have been going here for several years and always have been satisfied with service I received from everyone there.

Long wait even with appointment. Never called me to let me know my glasses were in after waiting over 6 weeks. No apology.

I used to have good experiences here so I brought my daughter but this time was ridiculous. The exam process was frustrating because they always covered the exam if you purchased glasses. The only difference between contact and glasses exam is the extra pressure test when they blow a puff of air in your eye. This time, you had to pay for the exam if you wanted both prescriptions and contacts even if you buy glasses. We paid for the exam and glasses. We were told that we had to sign up for a contact class. I thought it was nice they had a class but she really didn’t need one. They insisted on the class. On the day of the class, we were running behind so I called to let them know but they said they were too busy and they wanted to reschedule. I explained that she really didn’t need the class and just needed to pick up her contacts and they told me there was a law against them giving her contacts without taking a class.(this is a lie because I got my contacts in the same location without a class and there is no such law) For the glasses, the prescription was too strong. When she told them, they said well that’s your prescription so just wear them and see if your eyes adjust then come back if they are still too strong. So after $300 (they advertise $79), we have glasses that are too strong, no contacts and I have to drive 45-60 minutes to get there every time we go. I will never use this location again.

Went pick up my very expensive one pair of glasses. They hand you the glasses and you leave fitting glasses and adjusting frames are for more customer focused eyeglass outlets. I will find one of those when i need glasses next yr. as i will have to try and adjust my glasses on my own i guess because of AB lack of customer care.

Overall eye exam was good, glasses work as they should, but communication isn't there didn't let me know that they didn't take my insurance and just charged my card, I've never had any issues before this time. Didn't even take the time to look up just told me that their computer wasn't working.

On August 21, 2023, I had the displeasure of meeting the optometrist at America's Best located in Torrance, CA 19800 Hawthorne Blvd. He was very curt, unprofessional, and lacked the basic client/doctor mannerism one would expect during an appointment. I am a nurse and I am very familiar with interacting with patients, clients, and doctors. This optometrist assessed my 11year old Niece's eyes for a few minutes, then said she needed glasses, then told us to head to the front to get help. I was stunned. It felt like a doctor walking into your room, listens to your heart, tells you you need surgery, then walks out. This Optometrist gave absolutely no explanation of my Niece's problems with her vision, what he found during his assessment, his recommendations, nor explanation of her prescription. I was stunned with the lack of information given. When I asked what were the issues with my Niece's eyesight, he gave me a look that read he was annoyed and irritated. His reply was very rude and brief leaving me with very little insight concerning my Niece's vision. Needless to say, the service I received from this optometrist was NOT America's Best. I hope his behavior is not indicative of what to expect with this company. If so, I will not spend another dollar of my hard earned money at this location or this company. - Very unhappy, dissatisfied Customer

They were kind, and be careful if your vision is odd they will jack up prices on your glasses. My hubby was kind so I got sunglasses type for one pair the other are bifocals that I wear anytime. They did cost more. They take AARP, and so bring that card, but be prepared for a price hike. It's not a bad place to go but you don't get them the same day. I think it's 1 ot 2 weeks,wait. It will be worth it to me, as I have to drive along ways to go home. So be sure you know the prices isn't what they claim. . Don't do the eye drops if you have to drive, unless you have a driver to help you. be safe!

Went on vacation to Branson, Mo and the very 1st day there my granddaughter broke her glasses to where she could not wear them, we didn't have a back up. So we googled an eyeglass place and went in to see if they could put her lens back in and screw it tight. Heather was so nice and fixed her up to where her glasses would not break again and even told us of some places to go while in Branson. She didn't even charge us and told us to have a great time while on vacation. We came out of there with a better built pair of glasses then when we went in. Thanks Heather for all you did, we very much appreciate it!