America's Best Contacts & EyeglassesReviews of americasbest.com

Don't buy glasses from here I bought a pair and they fell apart within a week and they wouldn't cover them I had to pay extra for a damn warranty for a brand new pair of glass.

Went to the downtown Chicago location. First lens were the dr had done wrong. and I was given another eye exam free. But when I went to pick up the finished glasses the girl did not even check that the bifocal was in the right location. Did not give me a card to check the reading or how the distance seeing was. Did not adjust my glasses, only handed them to me and try to send me on my way. When I said that the ear pieces needed to be curved around my ears, she heated them, bent them, and handed them to me while she walked away. Put them on the see how they fit now and boy were then hot. Needless to say I was not happy with my experience.

This has by far been my worst ever experience with a glasses lens company and I have been a glasses wearer for 15 years. I initially went in to get new lens put into an existing frame with an outside prescription. They filled this prescription and the lens were terrible, making me feel dizzy and disoriented. They suggested I get re-tested and then they can try again. We did just that and I got back the second set of lens and the problem was still not solved. Despite being slightly better, my periphery was completely out of focus and there was still a jarring disoriented feeling. I tried to allow my eyes to get used to this for a few weeks and had no success. I resorted to going to another lens place that filled them and provided high-quality lens that were perfect. Thus, the quality of product that America's Best Lens promises is not upheld and people should exercise caution when buying their lens. I tried to receive a refund on these lens and was informed by one employee that this shouldn't be a problem and that a manager would contact me. The manager never did contact me and so I reached back out only to be denied the refund because I was outside the 30 day refund window. While I appreciate they have a policy around refunds, they failed to understand that I allowed time to try and let my eyes adjust to these poor quality lens and then had to allow more time to explore another option (trying to give them the benefit of the doubt). All of this takes time and the fact that they lie about the quality of their product and fail to compensate people in any capacity who have been duped by their system is abhorrent.

There is no logic in making it as difficult as possible for your repeat customers to make an appointment through their cellphones. Sam's Club Optical is starting to appeal as a more reliable option.

Had a 1030 apt @ the South College Rd, Wilmington NC location; arrived1015-wasn't AT LEAST ACKNOWLEDGED until 1021..was told to go to waiting room- another 20mn..tech doing first part of exam sounded as if barking commands and didn't want to be there(should've left then)-left to go back to receptionist to possibly reschedule the vision part of the exam( was on extended lunch break).. NEVER ACKNOWLEDGED, AGAIN!! POOR CUSTOMER SERVICE-Needless to say, I WALKED OUT!! NEVER AGAIN

I found the service at this shop in greenville sc, to be excellent. They were very attentive and Chris was very helpful in arranging what I needed. The test was very efficient and the time to getting my glasses was only a couple of days. Would highly recommend this shop ( Haywood Rd, Greenville sc)

Poor quality - had to return (dangerously manufacutured with a sharp piece protruding near the nose piece and nearly poked me in my eye). Faulty prescription, asked to have it verified and I was treated poorly. Way overpriced in comparison to other places that I could have and finally did shop. Only buy from here if you like overpriced plastic.

I went in for the 2 pairs of glasses for 89.95. When I showed the glasses to the man ringing in my purchase and asked if these were part of the 89.95, 2 pair deal, he said yes that's correct! I didn't even realize until I went to pick up my glasses that I was charged for both pairs at full price. When I pointed it out to them and (even told them the guy that rung me up said they were part of the deal) all they had to say was those weren't part of the deal. What a bunch of BS this company is! I'll never buy glasses from them ever again! Worst customer service ever! Don't get glasses from here. You WILL be over charged and tricked! Just look at their rating 2 stars lol that's dispicable! 🤔