America's Best Contacts & EyeglassesReviews of americasbest.com

Worst glasses ever. I can't see. I went back to get a refund. She gave me a cleaning cloth and told me to get used to them. I cannot see!!¡! I want my money back!!!

Reception, intake and especailly the pysician were great. The sales experience was not just unsatisfactory. It was actually a disturbing experience. I geve salesperson my 2 pair of glasses, one @$89 and one @$98. And he ran my insurance card, He showed me 2 possible lenses. One appeared slightly larger than the other but essentially I saw no difference, but he referred to one as "gradual". I said I wanted gradual, and not bifocal. He said they were both gradual, so I said OK to the slightly larger one. Then I watched him struggle to use the keyboard and there were long delays and "start overs". He said the system had "thrown him out" and he had to start over several times. I sat and watched him attempt to use the computer for 45 minutes. I said I had to leave soon. I had been there nearly 2 hours, mostly with him. When I said I was leaving, he said OK and he presented me a bill for almost $700. Then he said my choice of "gradual" lens was an upcharge of 300%, around $400. I watched other agents use their screens to process several transactions while he struggled for an hour to close mine. So I wonder if he delayed this thinking that after andhour of waiting I would say yes to the upcharge, just to get out of there. I did not. I said take away the upgrade and asaid, that then he ould have to "start over", meaning another hour of waiting for him to process the transaction. I said terminate the sale. He was very angry and said the exam was $80 if I did not uy the glasses. Suddenly the computer worked smoothly and he voided the sale and gave me a bill for $80. I reminded him of my insurance and he never responded, Just make a quick entry and gave me abill for $0, as my insurance covered the exam. I felt like I had been mugged.

Been there before, and got 2 pair with exam for $69. Great for computer and closer up. Ten years later, needed an update for driver's license. The new prescription is good for farther away. I went in to try and get the lenses changed to the old prescription and they said they would not.

Absolutely terrible. I have been waiting for my glasses for 3 weeks now. One employee told me that they shipped this monday the 28th and that they would be here this Friday the 2nd. When I called to straighten it out I was rudely spoken to by the optometrist and she hung up on me. Would not recommend staff is not very friendly. Also had to go in twice for an exam because the women there couldn't figure out how to use the machine.

Glasses 9/11/2026 expected delivery 9/24 today's date 10/2/2026. Week and 1/2 ago they are ready not shipped, Week ago shipped a week since that nothing, it takes over a week for Glasses to arrive by shipping?

My experience here was mixed results as some of the things they did I feel wasn't proper. The glasses are very nice and even have spring loaded hinges for better fit. I was disappointed in the fact I had to have another eye exam before they would make my glasses. I went to a competitor, warby Parker, and was very disappointed in the quality of the eye exam, as the glasses arrived and they were unusable. I was getting headaches from wearing them, because the prescription was so far off. In the future I would just go here as they did not mess up my glasses. They even changed the nose pads on both pair of glasses at no charge.

Sadly the lady upfront had a huge actitud the girl wasn’t even legal to work I don’t give her more than 17 yrs old had the worst actitud and on top of that was very rude the location at the University Plaza I don’t recommend it she was the worst customer service agent I’ve ever met in my life so rude and even blunt about it…

I got trifocal glasses from this company, within a couple months the line where they ground to the second power started showing a white line, I didn't take it back because it wasn't that big of a deal percent a few months it got worse to the point where it actually cracked , I took it back and they said I waited too long. I told him it had done it right away but they didn't believe me so they said sorry. So I will never go back and I recommend you don't either. They should have at least given me a 50% credit. They probably could have sent it back to the manufacturer and they would have taken care of it but they didn't even try.