American Musical SupplyReviews of americanmusical.com

I've been an costumer of AMS for about 4 years and so far they are just the best! Never an issue, easy to reach, shout out to Glenn in the sales department, I encourage my friends to call AMS to get even better options and prices than online. Since 4 years ago my go to place for all my music needs is American Musical Supply. THANK YOU GUYS !

First and, likely, last time ordering from AMS. Ordered a pair of studio monitors (Mackie CR45 BT) and was sent identical model except w/o BT connectivity (Mackie CR45). My receipt even indicates that I ordered and paid for the BT model. Contacted customer support. Guy I spoke with was wholly unhelpful. Basically said "We have it priced wrong on our website. The model you paid for is the non-BT model. If you want the BT model, that will be an additional $30. You want to set up a return and reorder the BT model for the additional $30?" Maybe the item was priced wrong on the website, I don't know, but I feel like the right thing to do would be to honor the listed price, make the correction to the website going forward, and not give off the scammy bait and switch vibes over $30.

Very fast and efficient had exactly what I was looking for they work with you and make sure you set up right for your journey into music

I get most of my music needs from AMS. They make everything very easy and straight forward. When I made my first purchase with them I made a mistake on setting up my account their customer service was top notch. This is a great company that provides quality gear that's affordable for the working man. Thanks AMS for keeping me rockin!

Great customer service from Glenn, my sales rep. I've bought seven guitars now from AMS - great experiences every time. Their finance programs are a great help, too. I highly recommend them !

American Musical Supply has been consistently great to deal with. Easy ordering, clear communication, and fast shipping every time I’ve purchased from them. Gear arrived exactly as described and well packaged, and their pricing is competitive. It’s nice buying from a company that clearly understands musicians and actually makes the process stress-free. I’ll definitely keep coming back.

Dylan R is hands down one of the best online sales specialists. very professional and knows how to problem solve. also keeps you calm when upset about an order. this is my new go to guy!

Great and friendly customer service.