American Dream VacationsReviews of americandreamvacations.net

Great company to rent from very friendly service people very knowledgeable about each unit we had a great time with my family with no issues. Will definitely rent again!!!

This is a great place to rent from. Awesome people. I will be going back.

The staff at this location seemed very nice, polite and friendly. The unit we rented was as expected, gently used, some wear and tear, but overall we had a nice RV vacation experience. However, our experience in closing out the transaction has been very poor. More of our deposit was ultimately withheld for reasons that have not been addressed or what we feel has been justified. We had utilized the company's kitchen kit (pots, pans, cups, silverware) and linen set (sheets and towels). The kitchen kit was heavily used, which was fine, and the towel set for two people was also previously worn in, again that was fine. We used both rented kits accordingly, though i did notice one small fitted sheet did not fit the new bed the owners had purchased which was oversized. We used two bath towels, one hand towel and one wash cloth. After taking a shower on the first day, water dripped on the floor and we used one small wash cloth to wipe the floor. It was quite dirty, which actually showed the unit's floor had not been cleaned properly before we took it. The small wash cloth was indeed dirty, however it was simply dirt from the floor. When we received an email after checking back in and in regards to the refund deposit, we were told they were withholding $40 more dollars for damaged towels (on top of the $20 rental fee), and charged us for both sets (total of $60 for using their towels). All towels had been used appropriately, and only one wash cloth was "dirty." After calling American Dream Vacations twice over a 10 day period to ask why we were charged so much, ask if we could see pictures of the alleged damage, ask for an explanation of why all towels were considered damaged, no response was received and we realize now no further money will be returned. Needless to say, I don't even believe the towel sets cost $60 brand new to begin with. Im quite disappointed with the company as I had believed they were very professional. Even though we had a good experience in the RV overall, I would not rent from this location again as I would be concerned they would keep more of my deposit than what they were entitled to keep without explanation.

Great experience! Thank you American dream vacations!

Excellent customer experience providing us with an above average amount of information about the rental unit. Would absolutely recommend; also plan to use the services again next year for the family vacation.

Everything is made pretty easy. I’ve used them several times.

Very helpful with questions from a first time renter.tren was very friendly and made us feel very comfortable.

This was a great first trip! We went almost 4,000 miles, went through 6 states, and traveled for 13 days. It was really a blast for the entire family(mom, dad, kid 1(7) kid 2(5), dog, family friend, grandma and grandpa). We had never done anything like this before and learned a lot and it made the trip all the better. The RV drive great and we had no major issues. If anything we did not know enough about the RV to know what was wrong of how to do it differently. The RV manual could have had more information in it, so we could have figured things out. The office should have a message service so when you call 5 mins after they close you can talk with someone. All and all it was a really fun and exciting trip. We are definitely up for it again. Not having to unpack and pack and go out to eat or eat in a hotel made all the difference. The travel is part of the trip! First timers no more :-) Just go ahead a book it