American Dream VacationsRV, Motorhome, Travel Trailer Rentals Sales in Arkansas, Florida, Georgia, Illinois, Missouri, New Mexico, Oklahoma, and Texas!
American Dream Vacations (americandreamvacations.net) has 508 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing508 approved reviews, newest moderated first
Ravi
We picked up RV rental for ten days, we had good experience with the service provided by Austin staffs. Would plan again sometime next year. Thank you guys.
Response from American Dream VacationsAug 12, 2019
Can't wait until next year! Thank You!
KAUTZ, S.
A great way to make memories with your family.
Response from American Dream VacationsAug 12, 2019
We sure think so! Come back soon!
DiBlasio, G.
Not happy with experience!!! Upon pick-up, the refrigerator was not turned on, as we were told it would be, so it took forever to cool it down with the propane tank while we were on the road for 5 hours and had to stop for ice to keep the food from spoiling. The generator was inoperable during driving both directions so the cabin was 95 degrees and running the a/c at max did not cool us much. The DVD player was inoperable. There was a leak in the black water hose connection causing bad odor outside RV. City water connection also had leak on the RV Unfortunately, our 1st experience renting an RV was tainted and we would not rent from Copley RV/American Dream Vacations again. The units are not inexpensive and I think the maintenance should be 1st rate.
Response from American Dream VacationsAug 12, 2019
I apologize that your experience wasn't as expected. We do our best to have refrigerators cooled down in advance especially when requested. Sometimes this isn't possible when we must defrost the refrigerators/freezers in order to properly clean them for each customer. You are correct in that it can take anywhere from 2-8 hours for the refrigerators to cool down. This is stated in our pre-departure information including the handbook and videos so that each customer can be adequately prepared. It is always suggested to use an ice chest in addition to the refrigerators especially for larger, bulkier items such as drinks which are frequently consumed. The DVD players can be a little more complicated than usual because they are often routed through switcher boxes that allow the feed to be sent to multiple TVs. There is no reason the sewer hose or water hose should have leaked. This is unacceptable and will be brought to the attention of the appropriate department to avoid recurrence. We appreciate your business and would love the opportunity to make this right. Please contact your local branch for the opportunity to resolve this satisfactorily.
CATLOW, W.
Good coach in good condition. Tony and Sue at Carol Stream are friendly and knowledgeable. They provided an excellent rental experience. Will go back for future needs!
Response from American Dream VacationsAug 2, 2019
Excellent! Just the way we like it..
TIM
Good experience. People at ADV are very helpful.
Response from American Dream VacationsAug 1, 2019
We sure try to be! Glad to hear that you had a great experience. Just what we wanted!
Traveler
I was informed the rv I rented was broken down at 4:30 in the afternoon. I was supposed to pick it up at opening the next morning. I had to switch from a newer class a to a class c. The replacement had tv’s missing (only one remained that worked), outlets that didn’t work, and no rear running lights. We were pulled over by the police and forced to sleep on the side of the highway. I paid for roadside assistance and they said they could tow it the next morning. They were extremely unhelpful. The American Dream Vacation I rented from gave me a $70 discount on a $3,000 bill and were unapologetic. I will never rent an rv here again and will actively advise others not to do so as well.
monica
The service was great!...the motorhome had some minor issues but we didn't let that ruin our vacation..we managed and got to enjoy our vacation to Las Vegas!...thanks guys...whenever u rent a Motorhome or RV, MAKE SURE it has DUAL AC cause one AC in this heat will not do justice! You learn something everyday and we learned a lil too late 😞🥵
Response from American Dream VacationsAug 1, 2019
Monica, you guys were great! We appreciate your business and look forward to seeing you again. Thanks!
Camila
We had a good experience, they work friendly and honest. We strong recommended to rent with them.
Response from American Dream VacationsAug 1, 2019
Excellent! We strongly recommend you as a customer! :D Come back soon!
