Dobbs, R.
I think the price could’ve been lower
I think the price could’ve been lower, it wasn’t the camper we were expecting. Pictures are deceiving. The strictness on the times to pick up and drop off by, were understandable yet too strict. Next time we rent from there, we will look at them all beforehand and decide which one we want to rent, no more online site unseen renting.
Response from American Dream VacationsJul 12, 2019
Thank you for your fair review. I understand that timing can be difficult; however, in our business we live and die by scheduling. We like to be clear about pickup/drop off times up front and we love to accommodate early pickup/ late return request as a courtesy, schedule permitting. With our real-time, live reservation system, these special requests can only be confirmed 48 hours in advance. Pictures are updated regularly to offer the clearest and most accurate representation of the vehicle size, condition and layout. It is always recommended to visit the location beforehand, when possible, to allow for clearer expectations and/or select the desired vehicle. Regardless, it appears that you made the best out of it and overall the first experience was also a learning experience. We value your feedback and are always striving to improve. Thanks again for you business and we would love the opportunity to do business with you again!



