ANDY R.
Always have unit ready and clean.
Always have unit ready and clean.

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American Dream Vacations (americandreamvacations.net) has 508 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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ANDY R.
Always have unit ready and clean.
ARTURO M.
Fast and easy to rent an RV. The trailer was as described and we had a great time canping.
CHARLES C.
I have rented from you guy several times and its allways been a pleasure. also the service has been very good and rental units are clean. I would highly recommend this place to anyone looking to have a great time camping or just to check out a few units befor purchasing a camper,
Doug W.
We have rented from American Dream Vacations several times. The quality and cleanliness of the RV's has always been perfect. I have had occasion on trips to call with questions and they have always been available and spot-on with assistance in resolving my concern. There have never been any upcharges or additional fees that were not agreed-to at the time of rental. A good experience all the way around.
THOMAS M.
!!!!! Worst vacation ever !!!!! my wife and I had planned a trip to Anaheim California to take our grandchildren to Disneyland we decided to take a RV so we can properly take care of our grandchildren i.e. bathroom cooking and a place to sleep while traveling Also had reserved an RV park down the street from Disneyland so we wouldn’t have to get a rental car it wasn’t the cheapest route to take the RV was expensive for the whole week but it was the comfort and convenience we were looking for if you read their advertisement best RV service trust and safety nicest RVs around Well let me explain what happened Day one we picked up RV as scheduled on Saturday we left to California as we were driving we were going through Kerrville Texas and all of a sudden the radio had fell out of the dash it wasn’t even bolted in at all it was just placed in to look good Day 2 early Sunday morning we were coming into Phoenix Arizona all of a sudden the ABS brake light comes on after we got through Phoenix we started to smell smoke so we pulled over at a gas station in Buckeye Arizona tried to call there one 800-number but it was after hours and we weren’t able to contact anybody it was the driver side front wheel brake pad that was smoking so I cooled it off with water It was 3 AM Sunday morning and we were feeling very uneasy in the middle of the Desert So I decided to drive cautiously on in to California was able to check in to the RV park late Sunday evening I went to set up the RV while hooking up the sewer line to dump there was a hole in the line and I had sewage dumping all over the ground I had hooked up the water line to the RV and the toilet flap was stuck and it overflowed all over the floor The next morning I contacted American dream vacation office and reported all the problems we were having they had to find a shop nearby to have it repaired and called me back to say the unit will be towed to the shop we had already had plans to be in Disneyland that day my wife did not feel comfortable to leave our valuables so I had to go with the RV while my wife and grandchildren went on to Disneyland come to find out the brakes were smoking because there was a safety cotter pin to keep the hub nut from coming loose was missing the service manager at the repair shop said it look like when someone service the unit they did not replace the safety cotter pin so It wore out the brake pad bearing and hub so they end up ordering new parts Meanwhile I had to find a hotel room in rental car so I could load all of our clothes and valuables in to the rental it was not until late were I was able to get into Disneyland the RV was towed at 10 AM Monday morning and was in the repair shop until 3 PM Wednesday afternoon well over 48 hours we were having to pay for our hotel and rental car during that time American dream vacations told me to save all receipts we did not plan to spend that extra expense we were not able to afford to go back to Disneyland a following day so we just sat on the beach I felt like a bum by the time we were able to get back into the RV we had to check out of the RV park the following morning by 11 AM so we drove home without further incident but cautiously when we return the unit to American dream vacations they were trying to be sympathetic but said it was not their fault a third-party had service the unit it was an oversight on their part There I question their advertisement saying trust and safety they couldn’t even own up and say it it was their fault completely after all it is their business They just told us they would expedite a refund to us it still took them 10 days to respond to our refund we request and all we got back was $840 for the three days we were not in the RV after spending $2400 plus $500 deposit make sure you read the contract they’re not responsible for anything other than drive train issues and only have to refund for the days you are out of the Rv they are also not responsible for bodily injuries or death as per their contract Trenton at American dream vacations emailed me and told me that the RV had been fully serviced and inspected before we had left obviously not We should have received a full refund for the inconvenience we were put through once again I question safety and trust Will never rent here again
Response from American Dream VacationsJul 21, 2018
Mr. Moon, I would like to first apologize for the inconvenience you suffered with the motor home. It is always our hope that every customer go and come with nothing but fun in between. Unfortunately, as with all things mechanical, this isn’t always the case. All vehicles are thoroughly inspected prior to the departure especially safety items. Aside from our inspections, all chassis/tires components are inspected by a 3rd party. Feedback from prior customers is also considered. As a matter of course, the previous three rentals were researched. No evidence of this type of failure had been previously documented nor did we find any reason to believe the system needed further attention. The first sign of issue occurred approx. 1,000 miles away. Our suggestion would not have been to continue driving for an additional 5 hours has safety been a concern. Upon notification of the issue, we immediately took action to resolve the issue in a timely, convenient manner. The vehicle was towed to the nearest Ford dealer. Despite the lack of parts availability, parts were procured and over-nighted, arriving the following afternoon. Through the collaborative effort of our team at ADV and the diligent individuals at Ford, the vehicle was repaired to factory specifications the following day. Although the vehicle was down for two 24 hour periods, a third night of reimbursement was issued. These reimbursed funds are issued and to be appropriated as you see fit such as a hotel room or rental car during the time the vehicle is inoperable. I am thankful that you were able to visit all of your planned destinations while at Disney and safely continue your trip. I can assure you that these types of occurrences are not regular, but we are more than prepared and willing to do what it takes to get you and your family taken care of as quickly as possible. Your business is much appreciated.
VICTOR MATA J.
Reserved for summer vacation RV was ready had no issues in and out with no hassle enjoyed my vacation returned The following weekend checked in with no problems no hassles .Employees were very helpful and informative
Fred R.
There was an issue with the generator. They tried to guide me through some repair procedures over the phone. I could not fix the problem so we had no generator. They really tried to help and seemed genuinely concerned. They gave me a coupon for a free day. Can't complain.
DALE M.
Good people who listen and then work to give good recommendations to get the best deal for your vacation plans.