AmazonFreshReviews of amazonfresh.com

Hab wirklich oft und regelmäßig von Amazon Fresh Lebensmittel liefern lassen, trotzdem einiges wesentlich teurer ist , als in meinen umliegenden Discountern. Es war eben viel bequemer, gerade wenn man zeitlich oder gesundheitlich eingeschränkt ist. Auch ist Amazon bei Unzufriedenheit ( aufgetautes oder Qualitätsmangel) direkt bereit den Schaden finanziell zu ersetzen. Amazon ist stets bemüht um Kundenzufriedenheit und das kommt bei den Kunden natürlich gut an. Mit der Erhöhung des Mindesbestellwertes und der Erhöhung der Liefergebühr bin ich allerdings raus...und lass mich von Rewe beliefern! Ja, so einfach ist das Herr Amazon! Und es gibt kaum das was man will...also warum soll man das alles für nichts in Kauf nehmen? Die Prime Erhöhung war für mich schon ein aus und ich hab mich nur ab und an für einen Monat angemeldet...jetzt wird es noch seltener bis gar nicht mehr vorkommen. Prime Video ist für mich sowas von uninteressant...also Amazon lasst euch mal etwas für eure Kunden einfallen..Lager besser sauberhalten und kontrollieren , Verkäufer besser kontrollieren und minderwertigen Ramsch verbieten. Die Lagerung bei Amazon ist Grottenschlecht! Nicht bei Fresh ! Immer wieder liest man von den Kunden von Würmern in irgendwelchen Lebensmitteln wie z.B. Backmischung, Mehlen, Pulver u.s.w. oder ranzige Öle..ich könnte ewig so weitermachen. Dann dieser ganze China-Schrott...ne ehrlich nicht mehr !!

I will never order through Amazon Fresh again. They packed items at 2:30 pm but didn’t deliver till 6:00 pm. That would’ve been fine if the order was nonperishables. This was fresh and frozen food that was packed only in paper bags and sat for hours. It was a significant order too. Half the items ordered were missing while the other half had to be thrown out because Amazon won’t do anything to refund. Never again. I will go back to Instacart.

Watch out for any fresh produce heavily discounted. They had fresh figs at 50 cents a pint. I bought a bunch. They were completely unripe. The acid in them burned my mouth. If a child had eaten them they could have been burned their mouth and needed to be taken to the emergency room. When I posted the review on Amazon, I was banned from making reviews!!!

In the age of Ring camera doorbells, delivery services should not pretend that they attempted delivery when they didn't. Since 79% of Trustpilot reviewers give AmazonFresh one star, I should not be surprised by how much this service stinks. Today, Amazon Fresh sent me a "delivery delayed: Your AmazonFresh order is running late, but still on the way" text at 5:12 after the 3:00-5:00 window expired. Then moments later, I got the "No one was available to receive your AmazonFresh order. We may contact you to attempt re-delivery". I checked the security cameras and saw that they never came.

Delivers items that were not ordered and will not pick them up. I have 2 cases of bottled water that I have no use for and no way of getting rid of.

What went wrong this time is Amazon decided to enact a 400% increase in the amount of money I have to spend to get free grocery delivery. They’re pulling that lovely little con similar to the ones where a company doesn’t raise prices, it simply cuts the quantity of what one gets for the money. Amazon’s decision to force customers to spend $150 at Fresh for a benefit we used to get for spending $35 means they have effectively taken away a Prime benefit yet pretending the benefit remains. I’m not pretending anything. I’m canceling Amazon’s benefit of taken my cash. I’ve said for some time that I’ve bartered my ethics for the sake of convenience. Thank you Amazon for making it easy to step out of my own hypocrisy. It’s nice having ethics again!

So I've been using fresh several times a month since the pandemic began. I spend on average 300-400 per month. However, with clear delivery instructions, these drivers can't be fussed to actually read said instructions. They have continually left my order outside of the building. I call every time, and I'm told the same thing every time. That they will report this, blase blah...and next time it will be better. I feel like I'm being gaslit by a mean ex boyfriend. Never again. Don't do it!

I've been am amazon prime customer for over 2 decades and always shop at Amazon Fresh as well as Whole Foods. This week I am extremely ticked off with a sale item not being available. Amazon is running a sale for lobster tail for $3.99 and I went in on Wednesday (first day of sale in the evening) and it was sold out. My friend went in on Friday around 3pm and still no lobster available and was told to return on Saturday for it. Today being Saturday, I went in with my husband at 11am and still no lobster available. I called Amazon Fresh customer services and I was told to return in 2 weeks to get it at regular price. I found it so wrong to advertise something when you can't even fulfill it on the first day of sale. THIS IS DECEIVEFUL BUSINESS PRACTICE!!!! Shop elsewhere and stay happy. AMAZON SUCKS and YOUR CUSTOMER SERVICES IS NOT DESERVING EVEN A ONE STAR REVIEW IF GIVEN A CHOICE!