ALT. FragrancesReviews of altfragrances.com

Just received my first order from ALT Fragrances. I ordered a 3 pack and added a Mystery Scent as well. I received it pretty promptly, but when opened I noticed one of the Fragrances I ordered was not there and there was a Mystery Fragrance and another I did not order (4 bottles total still). I emailed custom er service to notify them and in less than 12 hours they responded and also had already placed an order to send the fragrance I was missing. Errors occur and I judge a company by how they responded. ALT Fragrances handled it promptly and politely which is all one can ask for. BTW, I am very happy with all of the scents I ordered!!

ALT. Fragrances have some amazing scents! My favorites are Exec no 26. And Agar Gold. Alone or mixed together it creates a wonderful scent!! And now, for the first time, I had an issue with a bottle leaking, but their customer service was amazing as well!! Replaced the bottle and started shipping it out the next day!! What a great way to keep a customer!! You guys rock!

I had an issue with my order arriving damaged due to a leak during shipping, and I was genuinely impressed with how quickly ALT Fragrances handled it. Their customer service responded promptly, was friendly and professional, and made the replacement process completely hassle-free. It’s refreshing to see a company stand behind its products and take care of its customers without any runaround. The level of communication and responsiveness exceeded my expectations, and it’s one of the reasons I’ll continue purchasing from ALT Fragrances in the future. Highly recommend both their fragrances and their customer support.

I love ALT Fragrances! I have been buying their perfumes for 4 years. I had a slight issue with my latest order and they resolved it in less than 24 hours. 10/10 highly recommend!

I have made several purchases from ALT fragrances and am always impressed with the quality. Great longevity of the fragrances. The packages always come quickly and their customer service line always is very quick and prompt to respond to any concerns or questions that I had. Usually rectified within 24-48 hours. Will continue to make purchases from ALT fragrances!!

The quality & strength of there products are absolutely amazing. I have 4 different products Executive (Aventus), Crystal(Baccarat Rouge 540) Reality (Imagination)& Lust (Eros). I love all four, they smell identical to the overpriced celebrity sponsored brands and I believe they last way longer. I can spray on any one of the four products I have and they scent is still noticeable even 8 hours later. The website is very easy to navigate & customer service is quick to respond to questions or any order problems.

My shipment was lost. I sent an email, and 2 days later another item was shipped to me! Thank you

Great smelling fragrance as well as amazing customer service. Had an issue with a leaked bottle and was sent a brand new one hassle free, as well as getting to keep the leaked bottle. Will definitely be a repeat customer !