Jacqi G.
Very happy
I ordered 3 perfumes from here. Unfortunately during shipping 1 popped open and got everywhere! Contacted customer service and they were quick and efficient with resolving the issue! Wonderful products wonderful customer service
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jacqi G.
I ordered 3 perfumes from here. Unfortunately during shipping 1 popped open and got everywhere! Contacted customer service and they were quick and efficient with resolving the issue! Wonderful products wonderful customer service
Carlos B.
Great customer service, will do business again!
charles
Prompt return of email very professional
Scott S.
I had an issue with shipping where some of the bottles leaked out. The company was quick to fix it and had a new bottle shipped out the next day. There are not many companies out there that still take care of their customers like this. The fragrance is perfect.....i will definitely be buying more from ALT.
Jose O.
I had an issue with my order contacted Support via email. Got a response right away and they addressed my issue less than two minutes. Very good customer service thank you.
Trevor L.
Ordered three fragrances One arrived leaking Reported the situation and it was dealt with in 3 hours - given the time difference I was blown away
Daniel M.
Bought a couple fragrances and I loved them!! Been using them every day(: Definitely buying again. Also, customer service 10/10 🙌🏻
Scott B.
Great experience with this company. Had one fragrance bottle leak during shipment...was INSTANTLY resolved by the Customer Support team sending a replacement. Outstanding customer service and excellent variety & quality of products. This was my first purchase of ALT. Fragrances, and I will be back again.