Lyna C.
Great customer service
Had a damaged bottle so I sent them a photo of it and received a replacement right away, no hassle. Also the fragrances smelled amazing!
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Lyna C.
Had a damaged bottle so I sent them a photo of it and received a replacement right away, no hassle. Also the fragrances smelled amazing!
Mario M.
Alt is a great company with lots of items to choose from. Support team is wonderful as well!
Emily S.
I had an issue with 2 different orders and the ALT Team replaced the item with no issues and in a timely manner.
Niz
Perfume smells just like the original and last very long time. Very satisfied with the product and customer service was great.
Keadrick W.
Love each fragrance I’ve purchased! Customer services was extremely helpful in quickly resolving a minor issue in packaging. Also, shipping is much faster than competitive brands. ALT is my new favorite affordable brand that’s absolutely comparable to those fragrances by which they are inspired.
sheila L.
I’ve ordered two times and my third order was really bad the crystal 23 perfume was leaking when I opened the box , I’ve tried emailing them and it says cannot send mail. They apparently don’t have a working phone number , so I mailed it back with a note. When I sprayed the pump once it immediately started burning my nostrils and hands , I began washing quickly , it had a strong alcohol smell but it didn’t smell like any cologne was in it. , it’s been 2 weeks and there’s been not a response from them , my order was 49.00 dollars. , I hope they will reach out soon I’d like my order replaced, Sheila Dobelbower
Nathan B.
I never received my order even though the tracking said it was delivered. I messaged alt and they responded right away and sent me out a new order. The prices at alt are great but even more important their customer service is top notch. I plan on making many more orders from alt!
Jack J.
Fast resolution and great customer service with issue; even going to send me a new bottle for the mistake. Will be leaving good reviews for the fragrance as well when it comes.