Lee F.
Love them!!!
These guys have the best customer service after the sell & their fragrances are amazing!
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Lee F.
These guys have the best customer service after the sell & their fragrances are amazing!
Never M.
Highly recommend this company. Quality products that last all day long.. Customer service could not be more helpful I will continue to make purchases with this company!! Love the products, the customer service & price!
Jazmine S.
I ordered 3 fragrances and absolutely love all of them! Costumer service was very attentive and fast which i appreciated. The fragrance crystal, liberty, and lamoure were beautiful! Definitely purchasing more fragrance and looking forward to it.
Corey J.
First, the product is great and while I don’t have the product they are “inspired” by, the smell is fantastic and in my experience lasts most of the day. Second, customer service was outstanding. I had a bottle leak during delivery and their response was quick and communications were respectful. I plan on buying more in the future!
TABA
Some of the worst customer service I have ever dealt with. I ordered three bottles of perfume from them and one of the bottles was not full and already leaking when it arrived. I contacted ALT customer service four times regarding it and still have not heard from anyone on how to get a replacement. Even worse they expect you to pay for return shipping when it is their fault the item is faulty. I would never or recommend this terrible company. A first impression is a lasting one. No more money from me.
Stan
Rather new to actually purchasing fragrances and found that the ALT. Fragrances are a great option and are quality. I purchased my second set of fragrances as travel bottles (1oz) and one was leaking when it arrived. Immediately (literally minutes within hitting the send button) they were shipping a replacement bottle free of charge and apologized for the inconvenience. Great product, superior service, and will be a customer for life!
YOLANDA
I recently purchased a selection of perfumes that are remarkably similar to the originals. The scents are truly amazing! Unfortunately, one of the bottles arrived damaged. I contacted customer service, and within an hour, they apologized and promptly sent a replacement. Their exceptional customer service and friendly demeanor have ensured my loyalty - I will definitely continue to shop with them.
Rosie
Great fragrances and the customer service is A1. I ordered 5 and received a free one. Sadly during shipping one of my fragrances spilled so I contacted support and they re-sent the one that spilled immediately. I am very happy with the products as well as the treatment i will absolutely keep being an ALTFRAGRANCES customer for years to come.