Hope C.
Defective item received, doesn't answer emails
I have ordered from Alternative Pods several times before, but this last experience has not been the greatest. I received a damaged item, I emailed support and have not heard back. It's been a week. I will be emailing them again, hopefully with a better response. These pods can be expensive if you have to eat the cost of a defective one because you cant get your money back or a replacement due to your email being ignored.



