Alternativepods.comReviews of alternativepods.com

Alternative-pods.com is the good site. Alternativepods.com is not the site I've ordered from for years. I should have known something was wrong. The fake site has a yellow at the top. The original site has black.

I have been ordering from alternative-pods.com for over a year now & yes I do like there vapes & my order gets to me in a good decent amount of time. I have encountered a few bad vapes here & there & when I do I contact them, in the beginning any time I have encountered a bad vape they would give me a store credit & I am grateful for that & then later down the road like a few months ago that’s when I started encountering issues with alternative-pods.com not responding back like they use to & having issues trying to get a store credit for receiving bad vapes when I got my order, now is the worst I have experienced, February 12th 2023, I went onto there website & filled out the return page for 2 Lost Mary MO5000 mango peach flavored vapes because they weren’t working properly & I had explained that when I would try to take a hit off of the 2 vapes individually that the battery light would come on for a split second & go right out instantly & I would barely get anything out of the vape & I even did video recording for proof & today is the 26th of February so 15 days & I have emailed them every single day a couple times a day & texted the phone number they provided & still to this day no response back period & like I said this has been the worst treatment ever, I was just trying to get a store credit for the 2 defective vapes I bought & received from them for what I paid $16.99 apiece in total of $33.98 but nothing, they have been ignoring me. I have never had this issue bfor since I started ordering from them but now is the worst ever & it’s beyond pathetic that a long time good customer gets treated like I have over just trying to get my money back for the 2 defective vapes they sold me, the way they should be working is when I take a hit off of them the battery light should stay on the whole time I am hitting off of them & then go out after I stop hitting off of them that’s how a vape is suppose to work & also when your done charging the vape the battery light should blink a few times & then stop but if a vape doesn’t do anything like I had just described then it’s a defective vape. I’m just warning people who ever decides to or does order through this company if you encounter a bad vape don’t hold your breath to get anything back because you have a bad vape. Thank you for listening

This company is falling off. Supposedly they were hacked recently but either way customer service is literally non existent. They do not respond or answer phone calls or emails.. EVER! I rated them 3 stars because for a long time, over a year, I never had an issue there for I never needed to contact customer support. When I did have an issue I realized there is no way to speak to anyone at all. I have had 20-30 orders without issues. Then I would have issues here and there, until a recent order for 12 Hyde rechargeable vapes and 4-5 were burnt out, either right out of the package or after the first charge.One of them was clogged and unusable. Also, they offer expedited shipping that is not expedited shipping at all. Ive tried both options and my order is always delivered in 5-6 days. Again, there is no way to contact anyone for any reason, that in itself is why I DONT RECOMMEND. If an order is lost or stolen you’ll end up having to contact your card company and file a dispute for a refund which when they realize there’s no CS will be fairly easy. There are plenty of other company’s that ship to “prohibited states” for close to the same price and have actual customer service. Austin

Out of all the times I have ordered. This time, 2 disposable vapes came empty. I usually get 10-15 and well 2 of them came out bad. Other than that I will keep buying.

I have been loyal to R&M brand from the alternative pods site. Due to distinct flavor and quality of the product. I just ordered recently and one disposable vape was not working. It is heavy and fully charged but no vapor coming out.

Multiple times I have received the wrong products. I have tried contacting someone about this and no one ever gets back to me about it. My last order was placed over a week ago and I still have not received it and my delivery date keeps getting pushed back further and further. I tried contacting someone about that and again no response.

I received an email with a coupon link which said that I was to push it to redeem the coupon. The coupon did not get applied to my order automatically. This resulted in my paying more than what I was supposed to pay.

Your batteries run out too quick on some and have no charger that fits