Alternativepods.comReviews of alternativepods.com

Always had a great experience with this company. Customer service is prompt. Good selection of vapes and shipping is reasonable. Shout out to Sam for all his help.

I have been a loyal customer for years. Their customer service team is always quick to respond and orders arrive within a week. Saving money and getting a great experience is more than enough to keep me coming back!

Through email exchanges I had an issue with one of my deliveries they had sent out the wrong item I emailed customer service and they were prompt in responding to me they asked for a picture of the products that were sent out and at the end they asked me if I wanted a refund I replied no can they please send out the correct item and they were quick to respond in fixing the issue by shipping out the correct item. They are on top of their issues and rectify everything quickly I am forever a loyal customer to them

There service is great, pretty decent delivery time. Customer service is excellent. I've had multiple orders through them and only once there was an issue and they resolved the issue immediately. Would definitely recommend them and I'm going to continue using them.

Fast processing and shipping. Great customer service! Thank you, Sam for the caring service! Found this company last year and never ordered anywhere else.

I have been purchasing my vapes from alternative pods for a few months now. I am in TN and they don't sell the vape that I like in stores. Alternative vapes shipping is extremely quick. They are a little bit more on the expensive side but there vapes actually work and come with package protection. They do have a payment plan option that helps out a lot as well. I had one issue with a vape that I just did not like the flavor, and they were nice enough to send me a credit for that vape without even sending it back. Customer service is very nice, professional and quick to get back to you with any issues or concerns. I will continue to shop for my vapes here and recommend to my fellow vape smokers.

Received two different disposables. Both did not work. Reported immediately. Did not get any feedback. Reported again. No feedback. UPDATE: Alternative Pods reached out and totally resoved this issue this morning (10/23/24). I appreciate what they did for me and will continue to purchase from this company. They were very apologetic and talked to me directly.

Excellent customer service! I never had any problems with the products, but when I was mistakenly shipped the wrong flavor of vape I was sent a replacement with priority shipping the very same day. I will definitely be ordering from this company every time from now on!