Als.comTop outdoor gear and footwear from The North Face, Under Armour, Black Diamond, Mountain Hardwear, Smith, Patagonia, Kuhl, Arc'Teryx, and MSR. Free shipping on every order over $45 and no hassle returns!
Als.com (als.com) has 439 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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439 approved reviews, newest moderated first
Marie Janko C.
I ordered rain pants for Christmas - they sent the package out with the wrong address - it got shipped back to them and they have REFUSED TO SHIP IT BACK OUT TO ME WITH THE CORRECT ADDRESS. I have have called them 4 times - they quickly want to get me off the phone - I have emailed them, they say they are going to reship but never did.
John M.
On 12/1/25 I ordered some Athlon binoculars. When I placed the order it said they would be delivered by 12/19, but then the order confirmation said they would be delivered on 12/22. I am leaving for Christmas on 12/21 and the binoculars are a gift. I emailed Al's customer service and they replied in a reasonable time telling me that they would investigate and get back to me and would cancel my order if necessary. I had seen the negative reviews and was a little nervous. The next day I called the number that was included in their email. I was on hold for a few minutes and then was able to speak with someone. I found out that they don't ship the binoculars from Al's. They come from Athlon (the manufacturer). She said they were waiting to hear from Athlon about the delivery date. I decided I would give them two days to get back to me. A few hours later, I got an email saying they were shipped. I received the binoculars on 12/5/25. So my experience was excellent and I will use them again.
customer
I paid for a 2026 ski model (Elan Ripstick 96, 2026) and they shipped the 2024 model. First time buyer. How to trust them a second time ? Date: Nov 2025
Roy K.
AVOID! Won’t honor the prices listed on their website. Dishonest company. Buy elsewhere.
Gilberto C.
I will never shop with this company again. Loaded with email excuses to not honor their sales. Make you a favor and don’t buy from them.
MICHAEL W.
Their website lists product 50% off just to get you on their mailing system. When it comes time to fulfill the order they cancel it due to "inventory issues". All the time you are inundated with emails. Avoid Al's at all cost
N O.
Never shopping with these weasels again! I purchased two shirts bran new and they came damaged: one frayed and the other with faded patches. The shirt came in a bag crumpled up. I knew the sale price was too good to be true.
Macie
I tested their camping chair and a diva worker said me and my sister could be chair models! COME TO ALS!