Als.comReviews of als.com

Shipping time was extremely long. Just to get the baseball pants for them not to be the same Nike brand that they said they were. Different material, fit and sizing. Paid to ship to me and then had to pay shipping to return that was taken off my original purchase. Stay away from this company!

I ordered a Daiwa Tatula XT 2-piece fishing rod and had a very disappointing experience with this company. When the package arrived, the rod was improperly packaged in a box that was too short for its length. Both rod sections were sticking out of the box and only lightly wrapped in plastic for protection. As a result, the rod arrived damaged, with the tip section broken or missing. I recorded a full unboxing video before opening the package, clearly showing how it arrived. I contacted customer service and was initially offered a $15 partial refund to keep a damaged and unusable product, which I found unreasonable given the condition it arrived in. After going back and forth, I ultimately had to reject the offer because the rod is not usable for fishing. The whole experience has been frustrating after waiting weeks for delivery, only to receive a damaged item due to improper packaging. I expected better quality control and customer support. I would recommend improving packaging standards and handling damaged shipments more appropriately rather than offering small partial refunds for unusable items.

SCAMMERS!!!! I never received my Yeti ! And they won’t issue me a refund or replacement

They charged me $30 for expedited shipping and then did not ship expedited. I requested a refund of what I paid and they would only give me half back. As soon as I filed a claim for the other half they immediately refunded because they knew they were wrong. I wasn't even upset they didn't ship it correctly I just can't believe they wouldn't do the right thing and refund me.

I ordered an in-stock camping pillow for a good price and some slightly over-priced "cart filler" to get free shipping. Rather than cancelling the whole order, they've shipped and charged me for the over-priced stuff and refuse to honor their price on the pillow. Very not cool.

I ordered a Patagonia nano puff hoody that was on sale. After 6 days my order was cancelled due to Als Sporting Goods not having the jacket in stock. I was not offered any other coupon or discount for their error in inventory. I checked their site for a different color which was available at the time of my initial order but it was sold out. As a result I cannot recommend this vendor.

Order placed on 3/1/26, notified on 3/7/26 that the order was cancelled. I now have to scramble to get boots in my hands by 3/11/26 This is extremely poor on Al’s behalf!

ordered one jacket. paid the item. nothing happened until I asked them. they canceled the order.