Als.comReviews of als.com

I ordered a Patagonia nano puff hoody that was on sale. After 6 days my order was cancelled due to Als Sporting Goods not having the jacket in stock. I was not offered any other coupon or discount for their error in inventory. I checked their site for a different color which was available at the time of my initial order but it was sold out. As a result I cannot recommend this vendor.

Order placed on 3/1/26, notified on 3/7/26 that the order was cancelled. I now have to scramble to get boots in my hands by 3/11/26 This is extremely poor on Al’s behalf!

ordered one jacket. paid the item. nothing happened until I asked them. they canceled the order.

Al’s provides great customer service and they have excellent deals on name brand gear.

Ordered a sweatshirt. My card was charged. 5 days later, I emailed asking for an update. They didn't respond to my email directly but they did cancel my order. Said the item wasn't in stock.

EXCELLENT experience overall! Fast shipping, great clearance prices, easy to find exactly what I was looking for. Will definitely purchase from them again!

Purchase a Nike crewneck on 2/7/26 they charged my credit card same date no emails received when item was going to ship and then an email received from them on 02/13/26 that my order was cancelled 😡 due to it being out of stock!!!! This company is a complete SCAM!!!!!!

I called Customer Service about a potential order, and Sarah was truly the most helpful Support Rep I’ve ever encountered. She was quick to understand what I needed assistance with, and spoke very clearly and concisely. Al’s seems to know how to train employees, and I truly felt their priority is to support the customer. Bought what I wanted from Al’s, and would do business with them again in a heartbeat.