Alphamarts.comReviews of alphamarts.com

This company delivers. And by that I mean they do everything right and won't let you down. Excellent Business

Bought an umbrella for our patio from Alphamarts, but it malfunctioned soon after set up. Emailed the company and received a reply very quickly. They shipped a replacement in just a couple of days. Love the umbrella and their customer service!

A few parts in my order arrived broken. The customer service team was quick to respond, clear about the information they needed, and got replacement part shipping to me from the warehouse promptly.

My original umbrella had two damaged pieces I contacted the company, once they verified my some information they sent me a replacement umbrella.

Patio set arrived on time. It was well packaged unfortunately one of the chairs was damaged but after contacting the company they were able to replace the damaged part quickly and followed through with excellent customer service.

Problem with an order was rapidly fixed. Prompt reply from customer service and a quick and satisfactory resolution.

I purchased a oblong outdoor umbrella for my table. Several pieces were not in the box. It has been 5 weeks and I have called the customer number twice and left messages and I have sent two emails to the service email address. No one will contact me back and I cannot reach a real person. Please help! Susan I just found out that my product was sold to me by Overstock so they may be responsible for not including all the parts. If so, then my review is not fair.

Love the umbrella but I had trouble finding the switch for the lights. Submitted a question to their help line and received an acknowledgment within twelve hours that they had gotten the question. This was on a weekend so that was great. Issue turned out to be that their documentation didn’t point out that the switch could be on one of the rib supports for the umbrella. They sent me pictures of the two different location of the switch and I was able to quickly find the switch.