Alphamarts.comReviews of alphamarts.com

Ordered two recliner chairs. Had an issue with one of the chairs and the prompt response times and the helpfulness of the staff in resolving the issue was great!

Ordered 6 piece set which was packed well and instructions were easy to understand and everything was clearly labeled. Small section of wicker was damaged on one of the arms of the sofa and it was missing one of the cushions. I reached out to them via email/customer service and received prompt response. Immediately sent me a new sofa. I appreciate the quick response and no hassle resolution. Very Good customer service. Thanks

We purchased the 7 piece outdoor dining set. One chair back arrived damaged and they shipped out a replacement piece which arrived within a few days. Response time & communication was very good!

I order a table with a umbrella , great product,

We ordered a very large RV carport from Alpha Mart and shortly after it had already shipped we learned from our HOA that it may not be allowed. I quickly contacted their customer service team to explain the dilemma we were in and without even questioning it, they kindly agreed to contact their logistics team to see if they could intercept the large parcel. Unfortunately it was too late but they still went out of their way to try and assist us so they suggested refusing the shipment when FedEx called prior to delivery. From there the only issues we ran into were with FedEx and a breakdown in communication as to where the package actually was. It was showing delivered to us & signed by a stranger number followed by RECON but come to find out the package was successfully returned to the sender without our involvement and Alpha Mart quickly refunded our credit card for the full purchase amount. We later got clearance from our HOA to put up the carport so if in the future we decide to order again, we will without a doubt do business with Alpha Mart. Their customer service and support team was top notch and we thank them for that. If you ever need to make a large purchase like we did, know that you can trust Alpha Mart and their team to treat you right. They are a very reputable company.

Part of order was lost during shipment. Customer Service was great and made sure the missing item was replaced. Communication was excellent.

I purchased two recliners from Amazon. Extremely satisfied with my purchase however seams on both cushions started to fray. I took photos and sent them along with purchase information. I received a response that same day and both times my new cushions arrived in a timely fashion. Excellent customer service!

I’m really happy with my furniture! While putting the pillow covers on, I noticed one seam on a cover wasn’t stitched properly. I sent an email with a photo, and they responded within a day. A new cover arrived in about a week. I’d definitely buy from this company again.