AlpacaMallAlpacaMall is listed under Clothing & Underwear.
AlpacaMall (alpacamall.com) has 325 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Johnny C.
Took 3 1/2 weeks to receive my order. Luckily, it came Christmas Eve day for a Christmas present. Good products.
Response from AlpacaMallDec 27, 2019
Dear Johnny, Thank you for your good review. We are working really hard to improve the quality of our products and to give our customers the best service we can. Thank you for shopping with us!! Alpacamall.com Quality and Customer Service Team
Steven F.
Timely delivery, product was high quality.
Response from AlpacaMallDec 27, 2019
Dear Steven, Thank you for your good review. We are working really hard to improve the quality of our products and to give our customers the best service we can. Thank you for shopping with us!! Alpacamall.com Quality and Customer Service Team
Lemual F.
Most Excellent!!! Thanks!!
Response from AlpacaMallDec 27, 2019
Dear Lemual, Our team thanks you for your good review. We are working really hard to improve the quality of our products and to give our customers the best service we can. Thank you for shopping with us!! Alpacamall.com Quality and Customer Service Team
D. A.
The poncho was a hit. My son loves it and does not take it off. I thought it would be a bit thicker, though. I have had my eye on this item for almost two years; in the photo, it looks much more substantial, much warmer. But he isn’t complaining. I will probably think twice before purchasing another item, though. Thanks.
Response from AlpacaMallDec 27, 2019
Dear D. Alvin, Thank you for your good review. We are working really hard to improve the quality of our products and to give our customers the best service we can. Thank you for shopping with us!! Alpacamall.com Quality and Customer Service Team
Bernd S.
Für mein Packet wurde ein Wert von 30€ (!) angegeben, obwohl es einem Wert von über 170€ entsprach, weshalb der Zoll nun mehr Geld möchte - natürlich von mir, nicht vom Verkäufer! Das hat natürlich Methode, um den eigenen Gewinn zu maximieren und den Käufer zusätzlich zu belasten. Auch der Europreis, welcher mir während der Bestellung angezeigt wurde, wich um 7,21€ vom tatsächlichen Preis ab... also entweder äußerst unprofessionell, oder wahrscheinlich eher leicht kriminell, würde nicht mehr hier bestellen, weil äußerst unsicher! Und der standardisierte Kommentar siehe unten wird immer nur dazukopiert, aber funktionierende Mailadressen gibt es nicht,das ist nur Blendwerk und bestätigt die Annahme, dass dieses System Methode hat, Finger weg!
Response from AlpacaMallDec 26, 2019
Bernd: Es tut uns sehr leid, dass Ihre Erfahrung mit unserem Unternehmen nicht Ihren Erwartungen entsprach. Wir sind auch sehr dankbar, dass Sie sich die Zeit genommen haben, uns zu überprüfen und uns mitzuteilen, was Ihrer Meinung nach an unseren Produkten und Dienstleistungen falsch ist. Was wir sagen können, ist, dass wir jede Kundenbewertung und jeden Kundenkommentar berücksichtigen, wenn wir uns bemühen, unsere Kunden zu verbessern und ihnen die besten Produkte und Dienstleistungen in unserer Branche zu bieten. AlpacaMall.com Qualitäts- und Kundenservice-Team
Sally H.
I am well satisfied with my two Alpaca wool jackets from AlpacaMall. They are light weight and warm. The red one is very attractive. Mrs S. Hampson.
Response from AlpacaMallDec 5, 2019
Dear Sally, We loved good review. We are working really hard to improve the quality of our products and to give our customers the best service we can. Thank you for shopping with us!! Alpacamall.com Quality and Customer Service Team
Kieran M.
Thanks i love my new poncho. Its just right. Regards Kieran
Response from AlpacaMallNov 13, 2019
Dear Kieran, Thank you for your good review. We are working really hard to improve the quality of our products and to give our customers the best service we can. Thank you for shopping with us!! Alpacamall.com Quality and Customer Service Team
DY
Great product and service. Would highly recommend.
Response from AlpacaMallNov 13, 2019
Dear DY, Thank you for your good review. We are working really hard to improve the quality of our products and to give our customers the best service we can. Thank you for shopping with us!! Alpacamall.com Quality and Customer Service Team
