ALOGICReviews of alogic.co

absoluter Schrott. Monitore schaffen kein weiß. Warenrücknahme absoluter Horror. NIEMAND sollte hier kaufen. nichtmal testweise. Ihr werdet die sachen nie wieder los.

The monitor looks nice on the desk and the build quality is decent – but that’s about the only good thing I can say. Yes, it’s clearly just a knockoff of Apple’s display, but at least Apple products actually work. Connectivity on this thing is a joke. Your marketing claims to target professionals, but what professional has the time to wait 2–4 minutes for a monitor to wake up? It’s genuinely quicker to rip the power cable out of the wall and plug it back in than to sit and wait for this useless screen to respond after sleep mode. And don’t even get me started on the Type-C cable circus. Disconnect it, and suddenly it’s like playing roulette. Sometimes it takes 3–5 attempts to reconnect (on a lucky day), but usually it’s 10+ tries before the monitor finally decides to cooperate. That’s not “professional gear” – that’s a time-wasting nightmare. I’ve tested different cables, different ports – nothing fixes it. The problem is the monitor itself. So congratulations, Alogic: you’ve managed to design a monitor that consistently wastes an hour of my life every single week. Easily one of the worst tech purchases I’ve ever made.

Alogic was great to work with to understand the shipping process and status all the way through to delivery. My roam travel battery and fast charger are great and reduce the total number of charging devices I need for travel for ALL of my devices including my MacBook Pro. Overall, very pleased with Alogic.

I initially really loved my monitor, but now 1 1/2 years later it is already not working and it was quite an investment. It does have 2 year warranty, however customer service is horrible to deal with. I got no return call after I left a message and finally after calling at least 5 times I was able to get a hold of someone. They were able to verify that I qualified to warranty and requested that I send my receipt in an email which I did the same day. I did not hear anything for 4 days and when I finally got a hold of someone it was nowhere and he could give me no info on the status of my new cord. He then states he would email me info so I could reply and get to the right department, however that never happened. I then attempted to contact someone over their chat option - after waiting 30 minutes I gave up. I am not without a computer and no info on when this will be remedied. I would NOT recommend this company.

If you’re considering a Clarity monitor for your Mac, be prepared for daily headaches. When connected via USB-C, the monitor refuses to wake up after your Mac sleeps. Every single time, you’ll have to unplug and reconnect the cable — an incredibly annoying routine for something this expensive. The bigger disappointment? Customer service. After providing multiple videos showing the issue (which they couldn’t fix), I was still willing to buy a second monitor, hoping it might work better. I asked for a goodwill discount, and they told me they’d offer 25% off. What they didn’t mention is that this “25%” included the 20% discount that’s permanently on their website. In reality, I was only being offered an extra 5%. A misleading tactic that felt deceptive and left a bad taste. Bottom line: Clarity monitors look good on the outside, but for the price, performance is basic and the experience — especially for Mac users — is frustrating. I would not recommend them.

Great design, smart functionality and customer service on point.

I Bought the 32" 4K monitor in January. I loved the monitor in every way and it complements my MacBook Pro perfectly. Last week the monitor wouldn't turn on so I contacted support and they got back to me the same day to replace it under the 2 year warranty. I had broken the warranty seal thinking I may be able to fix the problem (yes that was stupid) and after telling support they compromised by sending me a refurbished monitor. Considering I was kicking myself thinking I would end up with a hard no, I cannot speak more highly of the support team. Great products, great support.

I just had the most amazing experience with technical support for selecting a product from Alogoc. They were extremely prompt and beyond helpful. From a company this size, their care far exceeded my expectations. I cannot suggest them enough.