ALOGICReviews of alogic.co

This is a review for the company, not the product. To mention their product, I bought 2 of their 27 inch monitors, and am very happy with them. They are glossy, so unlike most monitors and TVs which are treated with an anti-glare surface. The glass surface makes for much brighter and vivid colors, and a higher level of clarity and sharpness. But it also reflects more surroundings, so if this may be a problem for you, I suggest you try one out somewhere first. The order process works well enough, the monitors were shipped within 2 business days, but the two monitors I bought, separately, 2 weeks apart, both had shipping issues. Both shipments had address errors, one with a bad street number and one with a bad city name (!!!). This delayed both shipments by a couple of days. Both shipments used UPS, and in both cases UPS insisted on delivering to my house, instead of a UPS location for pickup like I changed it to. And even though the shipping is signature required, anyone can sign a squiggle with their finger on the little tablet they give you. Fortunately, both shipments made it to me undamaged, if much later than I was hoping for. As a customer, I don't particularly care how Alogic's shipping system works (or doesn't), or who in the Canada office needs to be replaced by AI, because they clearly can't handle a copy/paste of an address, or even bother to double check it.

Produkte sind durchaus in Ordnung, der Kundenservice hingegen ist leider sehr schlecht. Ich habe einen Monitor und eine Tastatur bestellt. Da die Tastatur nicht meinen Erwartungen entsprach, wollte ich von meinem gesetzlichen Widerrufsrecht Gebrauch machen. Trotz mehrfacher E-Mail-Anfragen und langwieriger Korrespondenz habe ich bis heute kein Rücksendeetikett erhalten. Mein Eindruck ist, dass sich das Unternehmen bei Rücksendungen unnötig querstellt. Aus diesem Grund kann ich den Anbieter leider nicht empfehlen. Vorsicht bei Bestellungen, wenn Sie Wert auf einen unkomplizierten Rückgabeprozess legen.

I bought the 32-inch Clarity Touch monitor and it arrived today, so these are my first impressions. Shipping was the first pleasant surprise: it came via UPS all the way from Holland to Italy in under four days, which I honestly wasn't expecting. Yes, it's expensive, but in my opinion it's worth every EURO spent. The colors are brilliant, the build feels solid (no flimsy plastic here), and the touchscreen works well, though I did have to calibrate it from my Windows 11 laptop before it behaved properly. The customer service deserves a mention too: my questions got answered quickly, and when I asked, they even threw in an extra discount, which was a nice touch. So far, so good. That said, these are early days, so I'll reserve the right to update this review in another 2-3 weeks once I've put it through more regular use.

Customer service was excellent. I had an issue when I received by Aspekt 34". Customer call me immediately and address the issue. Turn out the original thought was incorrect. But when contact and the real issue was discovered, they immediately sent to their team. After just one day their team had a solution and called me to implement it immediately. Thank you love the monitor

Hansal is really efficient and very professional, thank you to him.

Loved Alogic Aspekt 32" Touch monitor. I was looking for a wider screen and some flexibility on my desk to move monitor when needed. The omni Fold stand offers great flexibility to my desk. Customer support helped me set it up. Happy with my purchase.

Deceptively show items are in stock when they are not. After you place an order, they don't notify you it's out of stock and leave you waiting. I do not recommend using this company

Incredibly bad product. It developed a screen flicker after 4 months, by 6 months it was unusable. Customer service is incredibly unhelpful, and demanded a video call to verify the malfunction. A screen flicker is a hardware issue and can not be verified over video call, which I explained, but they refused to issue a refund. For this amount of money you can find a much better product.