ALOGICReviews of alogic.co

Thank you for not making me feel stupid when I thought that my device wasn’t working. That was quick.

I'd like to start off with shouting out Subham who assisted me. There was an issue with my original order being split into two separate shipments due to stock availability of the display stand. This availability was not made known to me and I received only the display with no way to use it. Subham jumped in after seeing my email and immediately provided support. Most importantly he listened and understood my concerns. As a result, Subham owned the case personally and sought to, not only see through the issue till completion, but provide options to me for an interim solution so I can still have productivity. Thank you Subham. You are an asset to the brand.

Prompt and helpful support for my monitor issue.

Their customer support is great. They were understanding with a recent address change and helped get the replacement in our hands with ease.

Had an issue with my new laptop and USB hub. 2 emails, 24hrs later, problem solved. Thanks to Hansel, great work.

Customer service was excellent. Hansal has answered all my needs in choosing the right monitor. Though I have not made a purchase yet, he assured me that I could reach out to him to find out more information. Mate, you are my star!

Hansal was very helpful and patient while helping me troubleshoot my ALOGIC DX3 dock setup. I had a pretty specific issue with my ASUS G16, USB-C power delivery, and multiple ultrawide monitors, and he took the time to walk through the problem, explain what the dock can and cannot do, and suggest practical next steps. He was clear that the 100W power delivery cannot be disabled, helped me understand the USB-C vs USB-A connection limitations, and gave honest recommendations instead of just pushing a product. I also appreciated that he looked at newer options and explained why sticking with the updated DX3 may make the most sense since my current one has worked so well for years. Great customer service, knowledgeable support, and very easy to work with. Thanks, Hansal!

Helpful and responsive technical support.