ALOGICReviews of alogic.co

Thank You to Hansal Excellent service and very professional Today everything is working very well Marc

Was timely and with pertinent follow ups that were important to get the issue resolved.

Aatish was very helpful in assisting me with set up...start to finish with great attention to detail. A true asset to Alogic. Thank you!

I had some connectivity issues with my 32" 6K Alogic touchscreen monitor and called Alogic support to figure out the cause of the issue. Aatish answered my call and proceeded to efficiently and courteously help me out; after a quick few minutes we figured out that I had been using the wrong type of USB-C cable this whole time and we got the issues resolved post haste. I give my experience with Alogic customer support a 10 out of 10 possible points and want to give a shout out for the great job done by Aatish!

I experienced a compatibility difficulty with your SD card reader and was unable to solve the situation so emailed your contact site. Hansal replied promptly with a suggested course of action in clear, easy to understand language. After following the advice given I was able to understand the likely cause and successfully solved the situation. It was a nice change to get such prompt service and for it to be in a form that non computer types like me can fathom. Thank you

A litany of broken promises & inept customer service. 'In stock' when wasn't, promised free charger to compensate but never sent it, promised to deliver by a fixed date then stopped replying to emails, no reply to emails for request for second fixed date, ended up ringing round courier companies to see if they had my product and then driving out to depot to pick it up. They then email me to tell me it has now been 'successfully delivered'. Wasted an entire day of my time with no apology. The quality of the monitor is trashed by the ineptitude of their sales department. Will never buy again from Alogic.

Very happy with their service, I was not able to connect my docking station and Aatish was very professional and quick to help me to set it up.

Great product and great communication. Kept me updated on where my order was and the progress of the order. Had what I thought was an issue but was caused by myself and when I rang they answered the phone quickly and walked me through the issue and was resolved in no time at all.........Very pleased with the 32" and 34" touchscreens I have. They look fantastic but more importantly they work fantastic.