AllurezReviews of allurez.com

The ring was perfect for her. I saw how star struck she was when she first saw the ring like we fell in love again for the first time.

Didn’t take long for the ring to come in and my fiancé loved it

My wife has wanted a larger diamond put in her wedding set but when we checked we were an able to due to the setting, i found this wedding set which is similar to the first one and had it made for her for our 27th anniversary, she absolutely loved it and im happy to say i did good. Thanks for getting me this before our great day.

Best customer service and product out there!!

THEY HAVE NOW DEACTIVATED THEIR COMMENT SECTION SO THIS ISNT SEEN!! PM ME FOR FULL EMAIL CHAIN FROM ALLUREZ, SHOW THEIR LACK OF RESPONSIBILITY AND OVERALL NEGATIVE TONE TO A CUSTOMER SIMPLY TRYING TO GET WHAT THEY PAID FOR!!! BEWARE BEWARE BEWARE OF THIS COMPANY. THEY WILL HIDE NEGATIVE REVIEWS FROM THEIR WEBSITE BUT YOU CAN CHECK NY BBB WEBSITE FOR ALL THE MANY CUSTOMERS WITH ISSUES!!!... ORDERED RINGS, TOOK A MONTH TO DELIVER (OK NO WORRIES WITH DELAYS AROUND THE WORLD) ..HOWEVER WHEN DELIVERED FOUND THEY SENT THE WRONG KARATE (ORDERED 18K WHITE GOLD AND SENT 14K ) A STONE SAT WAY TOO HIGH AND PRONG PROTURDING. SENT THE RINGS BACK, TOLD 5-7 DAYS TO FIX, LOST DINNER RESERVATONS 3 TIMES, ENDNING UP TAKING A MONTH TO "FIX" JUST TO GET THEM BACK WITH THE KARATE MARKING THAT WAS WRONG SCRATCHED OFF THE RING SO WE CANT READ IT (SKETCHY!!!!) , PRONG AND STONE WERE UNTOUCHED, THEY LITERALLY SENT IT BACK IN IDENTICAL CONDITON.!!! I ORDERED 2 MONTH OF CUSHION BEFORE THE BIG DAY....NOW FOUR MONTHS LATER, NO FIX, FOR A $527 GOLD GRADE DIFFERENCE THEY OFFER $5/ CREDIT, WEKK DELAY IN RESPONSE UNTIL I FILED A BBB CLAIM, WAS TOLD OVER 4 WEEKS AGO THE "OWNER" WAS BEING NOTIFIED, JUST FOR THIS WEEK BLAZE TO SAY "THANKS FOR BRINGING THIS TO MY ATTENTION"...WHAT!!!?? WE'VE BEEN GOING BACK AND FORTH ON THIS FOR 4 WEEKS...YOUR JUST NOW SAYING YOUR SENDING TO OWNER WHEN YOU SAID THTA TWO WEEKS AGO!! NOW THE OWNER AGREES TO ONE THING AND THEN CHANGES THEIR MIND CONSTANTLY. OTHER ONLINE REVIEWS HAVE SIMILAR SITUATIONS AND ISSUES WITH THEM (CHECK NY BBB SITE). I GAVE THEM 4 MONTHS OF CHANCES, IM VERY FORGIVING BUT IN THIS INSTANCE YOUR COMPNAY IS LITERALLY RUINING THE MOST IMPORTANT DATE IN MY LIFE....GIVEN SO MANY CHANCES AND NOW EVERYONE WILL KNOW. BBB COMPLAINT ALREADY FILED, HIRING LAWYER NOW!!! BEWARE!!! CHECK THEIR NY BBB REVIEWS...80+ NEGATIVE THAT CUSTOMER HAD TO GO SO FAR TO CONTACT BBB FOR HELP!! #Allurez #allurezjewlery #allurezjewlry

I was nervous about ordering fine jewelry online. Never had done it before. I took the leap and was enormously satisfied with the pendant that I ordered for my wife for our 20th anniversary. It is absolutely beautiful and will be very special to her. Allurez has one truly satisfied customer. If I could give 6 stars I would!

It was a great experience for my first on- line jewelry purchase. The process was clear and the delivery product was perfect. I will definitely shop here again.

Asked for a refund 2 weeks before the product shipped in December of 2020. Did not receive a refund. After contacting the BBB I finally got a response from the Company. Company refused to give me a cash refund. Unsatisfactorily settled for store credit and got earrings. It is the 28th of July before this was settled. I'll never use this Company again. I do not recommend. Update 09 September 2026: Allurez keeps trying to delete this comment. Guess what I still remember this and I will continue to verify this comment directed at this business.