AlltentsNeed a Party Tent, Storage Tent, Portable Garage or Popup Gazebo? Alltents is Your Partner in Tents ✔ Huge selection✔ Durable materials ✔ Fast delivery – online tracking ✔ Experts on hand to take your call ✔ All spare parts stocked for 10+ years ✔ Curbside delivery Discover our huge selection
Alltents (alltents.com) has 221 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Home Goods Stores · Arden, North Carolina
Excellent
Home Goods Stores · Burlington, North Carolina
Excellent
Home Goods Stores · Engelhard, North Carolina
New
Home Goods Stores · Thomasville, North Carolina
New
221 approved reviews, newest moderated first
BTM
Customer service!
Response from AlltentsDec 19, 2025
We're happy to hear that our products and service exceeded your expectations! We appreciate you sharing your experience and are glad you are satisfied with your purchase. Thanks for the feedback!
Don
Ordering was fast and easy but only part of my order was delivered. A few emails and calls got it back on track. Still waiting for the rest of the product but it's supposed to arrive tomorrow.
Response from AlltentsDec 19, 2025
We appreciate you sharing your ordering experience. We're sorry to hear that your order wasn't delivered completely and that resolving it took some effort. We're glad our team got it back on track and hope the rest arrives tomorrow as expected.
customer
The worst ever! The products are low in quality, product damaged in shipping and the customer service ignored emails and phone calls.
Response from AlltentsDec 19, 2025
We regret that the products were low quality and damaged. We are sorry that our customer service team did not respond promptly. We'll investigate this issue.
customer
The packaging was no good. Missing nuts a few bolts missing. It comes in 6 different packages all different times. The directions are in a completely different language. Other than directions packaging and missing some hardware. In the end I'm happy with my shelter it's strong and quality of the product is nice.
Response from AlltentsDec 19, 2025
We appreciate you bringing these issues to our attention. We're sorry the packaging was inadequate, hardware was missing, and the instructions were unclear. We'll review our processes to improve the delivery and documentation. We're glad you're ultimately happy with the shelter's strength and quality.
customer
Though it's early days the pop up tent seems well made and as advertise. A question was quickly and informatively answered via email. No complaints
Response from AlltentsDec 19, 2025
We're happy to hear that the pop-up tent seems well-made and as advertised. We're also glad our email response was helpful and informative. Thank you for your positive feedback!
John F.
It appears the people who are responsible are not. I have been waiting for my parts for completion since July 12 orders date. Not completed thus far. Lots of promises but no results. Seem very poor management.
Response from AlltentsDec 19, 2025
We regret to hear about the delay with your order since July. We appreciate you bringing this to our attention. We'll look into the matter to see how we can prevent similar issues in the future.
customer
Tent was advertised durable yet light weight only gripe was that I wish it came with a carrying case other than that it was great purchase
Response from AlltentsDec 19, 2025
We're happy to hear that you found the tent durable and lightweight! We appreciate your feedback regarding the carrying case, and we'll consider it for future improvements.
bp
Super Quick Delivery, Customer service was there to quickly help answer my question, easy to assemble.
Response from AlltentsDec 19, 2025
We're happy to hear that you received your order quickly and found our customer service helpful! We appreciate your feedback regarding the easy assembly. Thanks!