Alltents Reviews | Read Customer Reviews of alltents.com

Alltents Reviews | Read Customer Reviews of alltents.com

Alltents reviews

221 approved reviews, newest moderated first

mike C.
Apr 7, 2026
super fast delivery great quality
super fast delivery great quality
Response from AlltentsApr 15, 2026
We're glad you received your order quickly and that you're happy with its quality. Thanks for your feedback!
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Michael
Apr 3, 2026
Delivered promptly
Delivered promptly, organized and each pole is numbered as well as the instructions. Looking forward to May 1 to begin a new journey! ✌️
Response from AlltentsApr 3, 2026
We're happy to hear that the prompt delivery and organization met your expectations! Thank you for the positive feedback; we hope you enjoy your new journey.
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Michael C.
Apr 3, 2026
Poor quality
Shipment came half one week half the next. That may have been on fed ex so the review isn’t reflective of that fact over ten of the poles had decent dents in them which who knows if will affect the integrity of the piece itself. The tent they sent was too large for the poles they supplied I ordered the 16x33 tent which was the the canopy I received but didnt have the poles to support it. The quality of the poles are laughable I recently ordered same size tent for similar price and the poles were twice as thick and everything was there to assemble the tent I ordered. So I should have just stuck with the original company my fault. I emailed this company already expressing my discontent and as of yet haven’t heard anything. But I appreciate the opportunity to review your product to sum it up It sucks it’s cheap and incomplete. Spend $50 or 100$ more from the other companies and it will serve you well in the end.
Response from AlltentsApr 3, 2026
We appreciate you taking the time to share your experience. We're sorry to hear about the issues with the delayed shipment, damaged poles, and incorrect tent size. We'll investigate these concerns and work to prevent similar issues in the future. We were not able to locate a case in our CRM with the email on file and here, if you'd like to discuss further please contact us at [email protected] and we'll gladly assist.
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Dawn
Apr 1, 2026
Customer service was excellent when I…
Customer service was excellent when I spoke with them about some questions I had and canopy arrived promptly!
Response from AlltentsApr 3, 2026
We're happy to hear that our customer service was helpful and your canopy arrived quickly! We appreciate you taking the time to share your positive experience.
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Erika B.
Mar 28, 2026
The shipment was fast
The shipment was fast, everything arrive in good shape. The quality of the tent is really good.
Response from AlltentsApr 3, 2026
We're happy to hear that your shipment arrived quickly and in good condition! We're glad you are satisfied with the tent's quality. Thanks for your positive feedback.
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Terry
Mar 28, 2026
Only part of a trnt
This company has not responded to our request to complete our purchase. We are still missing several parts from the tent order and they have ghosted us on getting us the required parts. We will be seeking a refund
Response from AlltentsApr 3, 2026
We regret that you haven't received the missing parts and haven't heard back from us. We'll investigate the order and ensure that we address this issue promptly.
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Norman
Mar 26, 2026
Great pop up
This was a very easy and well explained online purchase of the 10 x 15 pop up canopy, premium . Once both packages arrived we set out to for the initial setup. With just two of us setting up, we found this to be incredibly easy. The break down was as easy, with the folding of the canopy taking a little time but nothing worth complaining about. The next test will be two weeks at Ocracoke campground NC
Response from AlltentsApr 3, 2026
We're happy to hear that the online purchase and initial setup of your canopy went smoothly! We appreciate you sharing your experience and hope you enjoy using it at Ocracoke campground. Thanks for your feedback!
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customer
Mar 26, 2026
Only received half of the order
Only received half of the order, but was charged for the whole thing. Customer service has not been helpful in resolving the problem.
Response from AlltentsApr 3, 2026
We appreciate your feedback and apologize that your order was incomplete and that our support was unhelpful. We'll investigate this issue to improve our service.
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