AllstarhealthReviews of allstarhealth.com

Response from AllstarhealthMay 21, 2025

Thank you for your review! We're happy to hear that you've been satisfied with our service and ordering process. We appreciate you leaving this review, and we look forward to assisting you in the future!

Response from AllstarhealthApr 7, 2025

Thank you for your kind review. We're so glad to hear that you have been satisfied with our products and shipping! We truly appreciate you taking the time to leave this review, and we look forward to assisting you with your future orders!

Response from AllstarhealthMar 5, 2025

Thank you for your kind review! We're happy to hear you have been satisfied with your ordering experiences, and we look forward to assisting you with all your future orders!

Response from AllstarhealthFeb 25, 2025

Thank you for your review. We apologize that the package was not received. While researching your missing shipment, we learned that hoodia was a restricted product in your country and yohimbe was prescription only. Both of these ingredients are considered over-the-counter supplements in the US. Unfortunately, as we advise in our checkout notice, packages that do not clear customs are typically abandoned, and abandoned orders are not eligible for refund. We require customers to agree to this notice to place their order because we want to be as transparent as possible about the fact that some nutritional supplements may not be allowed through your local customs office, and as we have no control over customs policies. Our International policy is posted below for your convenience: "We encourage you to call your customs office to find out the exact import taxes or duties you will need to pay before you place your order. Please note that some nutritional supplements may not be allowed into your country. AllStarHealth.com will not issue refunds for orders that are denied entry through customs. You are responsible for checking the customs regulations in your country before placing your order." However, if your package is returned to us, we will process a refund for the cost of the returned items minus any shipping fees. We are truly sorry for any frustration this situation has caused, and please do not hesitate to reach out to us directly for further clarification.

Response from AllstarhealthJan 14, 2025

Thank you for sharing your experience with us! We appreciate the compliments and we are glad to hear that you have had good experiences shopping with us. We’re grateful for customers like you, and we look forward to assisting you with all of your future orders!

Response from AllstarhealthJan 7, 2025

Thank you for your review. We sincerely apologize that your recent order was not received. Upon review, it looks like your order was shipped to the address that was entered on the order at the time it was placed. If the address entered was an old address of yours and you've already submitted forms for your move, the Post Office should forward this package to your new address automatically within 3-4 weeks. Unfortunately we are not able to process refunds for orders that were successfully delivered. However, we will be sure to process a refund if the package is returned to us. Please accept our apologies for any inconvenience, and please let us know if you have any questions.

Response from AllstarhealthNov 27, 2024

Thank you for your review. We're happy to hear that you were satisfied with our selection and prices! We appreciate you taking the time to leave this kind review. We look forward to assisting you with your future orders!

Response from AllstarhealthNov 22, 2024

Thank you for your review. We apologize that your order did not ship as quickly as anticipated. Although 98% of our orders are able to be shipped the same or following day, our processing time frame is 1-4 business days. Though rare, sometimes our inventory doesn't match what appears to be available. If an item is not in stock, we may hold an order for a day or two if we are expecting an out of stock item to arrive so we can ship your entire order in one shipment. Unfortunately, we are unable to guarantee a processing time frame unless expedited shipping is selected at checkout. We offer 3 business day, 2 business day, and next business day shipping. If our standard shipping is selected, you will always receive tracking or notification of any delays within 1-4 business days. Please reach out to us directly if you have further comments or concerns. We are always glad to assist!