Jim R.
Attention to detail
Attention to detail, order was received and sent to me as requested.
Response from AllivetFeb 6, 2026
We're delighted to hear that you enjoyed AutoShip! Thank you for your kind review
Allivet.com helps to make pet parenting easier by providing convenient access to brand-name medications, expert pharmacy advice, and automatic delivery with our AutoShip program. Our Pet Pharmacy Specialists and the rest of the team deliver our services with a level of care that makes it clear how much we care about our customers and the health of their pets.
Allivet (allivet.com) has 4,401 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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4,401 approved reviews, newest moderated first
Jim R.
Attention to detail, order was received and sent to me as requested.
Response from AllivetFeb 6, 2026
We're delighted to hear that you enjoyed AutoShip! Thank you for your kind review
kevin J.
Allivet was in constant communication with updates, results of contacts they had with our vet, and the status of our order and its shipping. Highly recommended!
Response from AllivetFeb 6, 2026
Your positive feedback means the world to us! Thank you for taking the time to share your experience. We're grateful for customers like you who take the time to acknowledge our dedication to service. We can't wait to continue serving you and exceeding your expectations!
Robin
Allivet has always been great to work with. Customer service is quick and they're always helpful.
Response from AllivetFeb 6, 2026
We're touched by your heartfelt review! Thank you for taking the time to share your experience with us. Your satisfaction is our top priority, and we're thrilled that we could exceed your expectations.
darrell S.
Great prices fast reasonable shipping thanks
Response from AllivetFeb 6, 2026
Thank you for your fantastic review! We're thrilled to be your trusted Ally in Pet Pharmacy Care and look forward to continuing as your pet pharmacy of choice for many years.
Stephanie D.
Super kind and helpful on my order as I lost my fur baby. I will always appreciate the care and concern.
Response from AllivetFeb 6, 2026
Wow! It's customers like you who make what we do so rewarding. Thank you for your support and for sharing your positive experience.
Mr R.
This place is very dysfunctional! First of all when I requested my medication, I got two different emails from two different locations with two different order numbers to send my prescription to two different addresses, one in Nevada and one in Florida, so I should have known better than to proceed. Then they had all kind of issues trying to fill my medication. I would call when Customer Agent who would tell me they had to contact my vet, then minutes later the second one told me would say everything was resolved. Then two minutes later received a new email to contact them, and these people had no idea the issue was resolved and were telling me they were trying to contact my vet again. Then a supervisor emailed me and said he would FEDEX out the meds, and two minutes later another email and I would call and nobody knew anything about a supervisor shipping the order FEDEX. This one was telling me they had to contact my vet again. RUN FROM THIS SCREWED UP DISASTER AND GO TO CHEWY!!
Response from AllivetFeb 4, 2026
Hi Mr. Reiner, We’re very sorry to hear about the confusion and frustration you experienced—we understand how disappointing this has been. Our team has made multiple attempts to reach out to you but hasn’t been able to connect. We want to let you know that both of your orders have been fully refunded due the the delay you have experienced. We’d still appreciate the opportunity to speak with you directly to better understand what happened and ensure your concerns are fully addressed. Please feel free to give us a call at your convenience to 877-500-9944.
cindy
Your always trying to get presciptions out on time unfortunately the vets hold things up!
Response from AllivetFeb 2, 2026
Thank you for your kind review and for recognizing our efforts.
Heather R.
They are always very prompt to address any issues I have. Very helpful and very quick. And they don't use FedEx that for some reason are 5 years in the same house FedEx now delivers my packages to my neighbors every time. So it was hard to find a company that didn't use the awful FedEx.
Response from AllivetFeb 2, 2026
Thanks for your review! We're honored to be your Ally in Pet Pharmacy Care, and we’re pleased to be part of your efforts to keep your pet happy, healthy, and active.