Allivet.com helps to make pet parenting easier by providing convenient access to brand-name medications, expert pharmacy advice, and automatic delivery with our AutoShip program. Our Pet Pharmacy Specialists and the rest of the team deliver our services with a level of care that makes it clear how much we care about our customers and the health of their pets.
Allivet (allivet.com) has 4,401 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
Excellent
Pharmacy & Medicine · Orlando, Florida
Excellent
4,401 approved reviews, newest moderated first
Terry D.
Customer service is excellent. Pricing is phenomenal. So glad I was referred to this company by my veterinarian.
Response from AllivetMar 9, 2026
Thank you for your review! We're thrilled to be your trusted Ally in Pet Pharmacy Care. Your support lets us know we’re succeeding in our mission to provide excellent service.
Colleen D.
You act right away when there is a problem & solve it
Response from AllivetMar 9, 2026
Your review brightened our day! We’re proud to be your Ally in Pet Pharmacy Care. Thank you for choosing Allivet.
Cynthia H.
Good communication, timely products
Response from AllivetMar 9, 2026
We’re glad to hear about your experience! As your Ally in Pet Pharmacy Care, we're dedicated to providing excellent service. Thanks for choosing Allivet.
Kristen D.
Best prices and fast delivery! Excellent communication about prescription status too!
Response from AllivetMar 9, 2026
Thanks for your review! We're honored to be your Ally in Pet Pharmacy Care, and we’re pleased to be part of your efforts to keep your pet happy, healthy, and active.
Nancy P.
The customer care at Allivet is always top notch!
Response from AllivetMar 9, 2026
We’re glad to hear about your experience! As your Ally in Pet Pharmacy Care, we're dedicated to providing excellent service. Thanks for choosing Allivet.
Doyle R.
I am very impressed with Allivet and their customer service. My dog ran out of heart meds and I ordered some online. Saved 75% on the meds compared to what my vet wanted to charge me. Allivet had to confirm the prescription with my vet. There was a delay in that process and I was emailed by allivet notifying me that they were waiting to get confirmation from my vet and suggested I could call my vet and encourage them to respond ASAP to their request. I did so and received a confirmation from Allivet the next day that they had heard back from the vet. However meantime my little dog was without his meds and not doing well. I called to see if I could upgrade the shipping to get the meds faster. Customer service upgraded the shipping and did not charge me for the expedited shipping. Just Wow! Thank you so much Allivet for your superior customer service. I will be ordering more meds from you soon as soon as my other pet meds need refilling.
Response from AllivetMar 6, 2026
Wow! Your kind words truly make us feel like we're fulfilling our mission as your Ally in Pet Pharmacy Care. Thank you for sharing your positive experience with us, and we look forward to serving you again in the future.
Maggie D.
My vet approve my dog's heartworm med on Monday and I received a confirmation email stating that they received it. My dog really needed his meds because we lives in a high risk area. I thought it would be shipped out either that day or the next. On Thursday, it stated that it was still in the process of being shipped. I called and asked what the status was and they said that it's in the process of being shipped and will l take up to 3 business days once it's actually shipped. Leaving him without his meds for an additional week and a half. When asked if we could expedite this, both the agent and their manager told me they couldn't do it. Very dissatisfied with the service and the lack of promptness with shipping medication.
Response from AllivetMar 6, 2026
Hi Maggie, Thank you for taking the time to speak with us today and for sharing your concerns. We’re truly sorry for your experience and understand how disappointing it must have been to receive unclear information and encounter delays. That’s not the level of service we strive to provide. We appreciated the opportunity to review this with you and are grateful we were able to connect and work toward a resolution. Your feedback has been shared with our team so we can continue improving both our communication and processes moving forward. Thank you again for your time and for allowing us the chance to address this with you.
Patrick B.
It is so nice to talk with a live person when you have an issue. Allivet is so helpful when you need to get a prescription filled and our Vet's office is out to lunch! They will contact my Vet directly. When my vet allows refills, they don't make you get another prescription. Thanks, Allivet
Response from AllivetMar 2, 2026
We’re glad to hear about your experience! As your Ally in Pet Pharmacy Care, we're dedicated to providing excellent service. Thanks for choosing Allivet.