Allivet.com helps to make pet parenting easier by providing convenient access to brand-name medications, expert pharmacy advice, and automatic delivery with our AutoShip program. Our Pet Pharmacy Specialists and the rest of the team deliver our services with a level of care that makes it clear how much we care about our customers and the health of their pets.
Allivet (allivet.com) has 4,401 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
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Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
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Pharmacy & Medicine · Orlando, Florida
Excellent
4,401 approved reviews, newest moderated first
Eileen S.
It's easy to order the RX my Best Friend, Beau needs. They offer Autoship so I know his scripts will be here in time every month.
Response from AllivetMay 1, 2026
Thank you for the kind words! We’re so glad to hear ordering is easy and that AutoShip helps keep Beau’s medications on track each month.
Mary Z.
I’ve been ordering my dogs’ medications and supplements from Allivet for quite some time, and they’ve been consistently reliable. Their pricing is competitive, orders are processed quickly, and delivery has always been prompt. On the few occasions I’ve needed assistance, customer service has been responsive and helpful. Managing care for multiple dogs can be a challenge, and Allivet has made that process much easier. I would confidently recommend them to other pet owners.
Response from AllivetMay 1, 2026
Thank you so much for your thoughtful review! We’re really glad to hear that you’ve had a consistent and reliable experience with us. Managing care for multiple dogs is no small task, so it means a lot to know we’ve been able to make things easier for you. We truly appreciate your recommendation and your continued trust.
Victoria J.
Allivet’s service level is sub par compared to Chewy. Although, they do offer better pricing & discounts at times, I’m skeptical on whether it’s worth it. Their order processing turn around time & delivery is slow. I have had to call in for every order I’ve placed. They don’t notify you regarding delays or stock issues. It is just a waiting game. Even the employees don’t seem to have a clue how to solve the problems I’ve had with my orders.
Response from AllivetApr 30, 2026
Hi Victoria, Thank you for reaching out to us and sharing your concerns. We are truly sorry for the delay in receiving your orders. We would love the opportunity to speak with you. Please give us a call at your earliest convenience at 877-583-1815.
Katie C.
Only visit this website if you want every other ad on YouTube to be the most annoying ad ever voiced over by the worst HR lady youVe ever met. AMAZING pets deserve AMAZING things!!! I hear it several times a day. I listen to YouTube podcasts while I'm cleaning and working out and so I let most commercials play as I am busy. I get other repeated commercials that I hear a few times a week, but this one is multiple times a day. Please look at your advertising agreement with Google/YouTube.
Response from AllivetApr 28, 2026
Hi Katie, We’re sorry to hear the ads felt overwhelming. That is definitely not the experience we want you to have.
Be Social M.
Reckless incompetence! My dogs life relies on the medication I had on autoship with this company. I did not receive her medication on the date expected. They responded they never sent it because there was a problem with my credit card on file. First of all, there is absolutely no issue with the payment method I gave them, but more importantly, they never bothered to reach out AT ALL to let me know there was a problem. They just didn’t send it. Now I’m scrambling trying to find her medication on the island I live on. Do not trust your dogs health with this company!
Response from AllivetApr 28, 2026
Hello, We’re truly sorry for the stress and concern this situation caused. We’d like to look into this right away and get a clear understanding of what happened, but we’ll need a bit more information to locate your account. Please reach out to us directly at 877-583-1815 or reply back to our additional information request so we can review the issue and work toward a resolution as quickly as possible.
Caren C.
Very helpful.
Response from AllivetApr 27, 2026
We’re glad to hear about your experience! As your Ally in Pet Pharmacy Care, we're dedicated to providing excellent service. Thanks for choosing Allivet.
Bonnie C.
How Allivet handles my boy’s prescriptions is so worry free for me. There autoship process is so easy. My vet likes working with them also which makes the whole process so simple. I do find that their app could use some improvements but that is the only reason I did not rate them with a 5 star review. Their service is exceptional and should receive a 5 star review.
Response from AllivetApr 27, 2026
Thanks for your honesty! We're committed to continuous improvement and look forward to serving you again in the future.
Patrick
We needed a our pets prescription filled. Our Vet does not fax or call in Rx unless they are local. Allivet had a good price on the Rx we needed and arranged for us to mail in our Rx to them. The Rx was filled and mailed promptly.
Response from AllivetApr 27, 2026
Thank you for your review! We're thrilled to be your trusted Ally in Pet Pharmacy Care. Your support means a lot to us!