AllivetReviews of allivet.com

Response from AllivetOct 20, 2026

We're so glad to hear you're enjoying the benefits of Autoship!

Response from AllivetOct 20, 2026

Thank you so much for your recommendation! We're glad our team could help make the prescription process easier and take one more thing off your plate. We truly appreciate your trust in Allivet and are grateful for the opportunity to help care for your pet. We look forward to being here whenever you need us!

Response from AllivetOct 20, 2026

Thank you for your kind review! We're happy to know Allivet has been a dependable and affordable option for your pet's needs. We truly appreciate your trust in our team and look forward to continuing to provide an experience you can count on.

Response from AllivetOct 20, 2026

Hi David, Thank you for sharing your feedback. While we're glad you've found value in our pricing, we're sorry to hear about the ongoing communication issues you've experienced with your pet's prescriptions. We'd appreciate the opportunity to review what happened and address your concerns, but we need some additional information to locate your account. Please respond to our Trustpilot request with the requested details or give our team a call at 877-583-1815 so we can look into this further.

Response from AllivetOct 20, 2026

Thank you so much for your thoughtful review! It means a lot to know you feel comfortable reaching out to our team whenever you have questions or concerns about your dog's care. We believe every pet parent deserves to feel heard and supported, and we're grateful we've been able to provide that reassurance. Thank you for trusting Allivet with your pet's needs!

Response from AllivetOct 20, 2026

Hi Wendy, We’re very sorry for the experience you had while trying to obtain your dog’s medication. We understand how concerning it is to be waiting for an important prescription without being informed of an issue preventing it from shipping. After reviewing your order, we confirmed that the medication was on manufacturer backorder and unfortunately unavailable for shipment. We recognize that we failed to properly communicate the inventory issue and provide timely updates. We appreciate the opportunity to speak with you directly and sincerely apologize for the lack of communication. As requested, your order has been canceled. We understand your disappointment and regret that we were unable to provide the service you and your pet deserved.

Response from AllivetOct 20, 2026

Thank you so much for your recommendation! We're glad our team was able to step in and help when you needed assistance. We know how important it is to have a pharmacy you can rely on, and we're grateful to have earned your trust. We look forward to continuing to support you and your pet!

Response from AllivetOct 20, 2026

Thank you so much for your wonderful review! We're thrilled to have earned your confidence and to know you've chosen Allivet for your pets' ongoing care. It means a lot to our team to know we've made a positive impression. We truly appreciate your trust and look forward to being here for you and your pets for many years to come!