Allivet.com helps to make pet parenting easier by providing convenient access to brand-name medications, expert pharmacy advice, and automatic delivery with our AutoShip program. Our Pet Pharmacy Specialists and the rest of the team deliver our services with a level of care that makes it clear how much we care about our customers and the health of their pets.
Allivet (allivet.com) has 4,401 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
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Excellent
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4,401 approved reviews, newest moderated first
Jeff W.
Great company everything ships quick and reasonable prices
Response from AllivetJul 18, 2024
Thank you for your fantastic review! We're thrilled to be your trusted Ally in Pet Pharmacy Care and look forward to continuing as your pet pharmacy of choice for many years.
Lydia B.
Great price and quick delivery
Response from AllivetJul 18, 2024
Thank you for your review! We're thrilled to be your trusted Ally in Pet Pharmacy Care. Your support means a lot to us.
Phyllis
Great prices and delivery!
Response from AllivetJul 18, 2024
Thanks for your review! We're honored to be your Ally in Pet Pharmacy Care, and we’re pleased to be part of your efforts to keep your pet happy, healthy, and active.
Douglas F.
Allivet advertises 2-3 days business shipping. I ordered July 2nd and finally received July 14th! After calling I was assured they would reship overnight what appeared to be a lost order. The overnight shipment never happened. Not a good experience. Won't use this company again.
Response from AllivetJul 23, 2024
We hear you and appreciate your input. We’re always looking for ways to improve, so your feedback is important to us.
Judy B.
Sent me an offer of 40% off, called in...please hold, please hold, thank you for your patience, please hold...a person can only hold for so long, WE do have things we have to attend to...then I get another email,. OH, this offer is about to expires...I received your email...WHHHHHY is it some companies takes a problem this far...SORRY ABOUT THAT is used soooo much in the day and age, WHY do we have to bring it to a companies attention THEN they fix the problem..???? For the companies we inform of the problems WE have had with them..THEY should be THANKING THE CUSTOMER for bringing it to their attention.....
Response from AllivetJul 23, 2024
Thanks for sharing your feedback! We're committed to making improvements based on the experiences of our customers.
Javier L.
Great prices but almost 5 days later to get approval on prescription. They would call after hours. Still took 2 business days after approval to ship the pills. My dog was dying of itchiness for 3 days. Sorry I will go back to PetMeds. I’ll pay the extra $15 for prompt delivery.
Response from AllivetJul 23, 2024
Thanks for your honesty! We're committed to continuous improvement and look forward to serving you again in the future.
P M.
They submitted a request to my vet on June 4th. The vet responded on June 5th, but I have been waiting since then. I've called several times, but the information I receive is always different. They've told me there's an issue with the prescription (without specifying), then they said it hasn't been authorized, then it's in the filling stage, and then back to saying it hasn't been approved. Last Thursday, I was told it "should" be ready to ship on Monday, but when I called on Monday, I was informed that it'll be shipped out in 1 business day. It's frustrating because I never get a straight answer from these people. I just want my dog’s medicine so I can be done with them. I will NEVER use them again.
Sher C.
Great service and the best prices on medicine! Super fast shipping. Glad they stayed in business after Walmart rx parted ways.
Response from AllivetJun 26, 2024
Thank you for your review! We're thrilled to be your trusted Ally in Pet Pharmacy Care. Your support means a lot to us.