AlliancevanlineservicesReviews of alliancevanlineservices.com

Tried to get a refund twice, but no response after agreeing to. Funny how quick they were to run the card but can’t honor their refund policy. If you want to deal with hustlers then choose them.

Very deceiving company.I hired them to move our belonging from Illinois to Florida.We were giving a Binding Contract from Alliance.We were moved by a company by the name of Insync Movers which we were never told another company would be moving us.We were charged an additional $1053.23.And numerous items were damaged and some items missing.Be careful when talking to them.Make sure you understand Alliance Van Lines is not who will be moving you !! I would not recommend this company!!!!!

I chose Alliance Van Lines because of its outstanding reviews and claims to great customer service. However, Alliance Van Lines is deceiving. They contracted my move out to a company called All Over the State Moving and Storage. This company has deplorable reviews and have been reported to the Better Business Bureau countless times. I feel as though if Alliance Van Lines truly cared about their customers, they would do a better job of vetting the companies they decide to do business with. I was overcharged and dealt with extremely unprofessional movers. I had multiple items destroyed and damaged. I will not be choosing to do business with Alliance Van Lines for any future move and I would tell anyone to think hard about wether you will do business with this company now knowing that they contract out their services.

Their representative was very rude. They were charging more than another company. He kept claiming that they are a 5-star company and that is why rates are more but when I quickly looked up 1 saw majority bad reviews. I wanted to think more about it. He gave me the option to hold the truck at the quoted rate for 24 hours or get an instant booking. I chose to hold for 24 hours, but he keeps pushing me to give credit information, although I keep telling me that I need time to make a decision. In the end, he hung up, calling me not a serious customer. Why are they even giving the option to hold the truck if they are not going to do that?

I scheduled moving with another company on 10am three weeks before moving date. At 9:45 they called me and cancelled my moving. Around 11am I called to N movers to help me to move on the same day. And they did it without any problems. They are professional and skilled people to work with.

Do not use this company if you want your items arrive on time and in a good condition. And the attitude of the representative and the driver suck! ADI is the worst representative I've ever had! The awful attitude, the unreasonable overcharge when my items are on their hands and the renege on his own words make him the worst person I ever dealt with. I highly recommend to record every phone call made to ADI to protect your own rights! And the driver is ridiculous! He did every move slothfully even though my apartment's loading dock is closing in 5 minutes! And the company forced me to pay a $200 "shuttle transfer fee", but when they arrive, I clearly see how large the truck is. Where is the $200 "shuttle transfer fee" paid to! Just don't use this company, they will come up with a random number to charge you and use the arrogant attitude to suck your move!

Save yourself a lot of stress, money and inconvenience by choosing another more professional and affordable moving company. I certainly wish I had. In short, I had a horrible experience with a very straight forward long distance move from Philly to Miami. They quoted a reasonable fee upfront based on estimated weight and then jacked up the price 25% after they had our stuff claiming the shipment was 1500 pounds heavier than quoted. After waiting a month for our shipment, only 50% of the items were delivered. The balance of our shipment took another 2 months to be delivered. The delivery crews were unprofessional, careless and negligent in handling our items. Nearly everything was scratched, dinged and dented and boxes arrived ripped up and broken due to Alliance Van Line 's brutish handling. On top of all of this, when we claimed for legitimate damages, they would not pay our reasonable claims even though we purchased full replacement insurance coverage through them. Requests to speak with the owners of the company to resolve our issues have been ignored.

They weren't expecting me to empty unit so quick. It took 45 min to pry door open. I called to file a complaint with John, the office manager. As I finished explaining my losses, he said "I'm gonna lawyer up". I was shocked, since I was the one complaining. I never received an apology or compensation. In addition, I have to pay $800 for a new storage unit door that they jammed up. Company denies any responsibility . What really shocks me is the owner, Shimone, was part of the moving crew. He allowed for my belongings to be tossed around. For all I know he did the tossing.