AlliancevanlineservicesReviews of alliancevanlineservices.com

Horrible. The "binding" estimate is not binding. I was charged an extra $1,700 by the actual moving company. 2 antique wing backed chairs were completely broken and a grandfather clock was damaged needing repair. The cost of repair and replacement is around $2,000. The moving insurance only pays .60 cents per pound.

I'm a repeat customer; they're always on time, friendly and efficient. They did an outstanding job of making sure everything is where you want. The price was terrific with no hidden fees. Would recommend!

The crew which packed my goods were excellent, courtiers and very polite. I highly recommend them! These guys are so quick and good quality packing, loading helpful with any extras, things friendly, everything done on good time & delivered safely on time also.

Very expert, they go above what I expected. Out of a moving company, it was raining on the day of our move. They laid blankets down so no wet footprints, everything was protected, and nothing got moist. They all were very accommodating. They took the pressure out of the move. Thank you all!

Worsed experience ever I hired Alliance to move from NV to FL I was told that it would take 10-14 days they pressure you to book immediately and if you find another company that is less expensive call them and they will meet there price. When you find another company that is less expensive everyone else is poorly rated and they will not meet the price and convince you that if you use that company you will have a bad experience. 1st lie Then when you call to confirm pickup they tell you there is a 2 days window ( you tell them you are moving on a specific date) they change that 2nd lie. The movers are not Alliance Van lines they are a different company 3rd lie. They lie on the cubic footage 4 lie. The pick up driver will tell you they will deliver an you select a date. 5th lie. You stuff is unloaded into a warehouse for up to 30 business days 6th lie. It took my stuff 47 days. And they damaged my bike by stacking boxes and furniture on top of it

Horrible!! If you want to be more stressed than you have ever been in your life use this company. I am all alone out across the country from my family and friends, and alliance was supposed to pick up my stuff and never came. They give you a 2 day window and are supposed to call the day before to tell you what time. It’s the second day and no call and I’ve called them myself 4 times today. They kept saying we have no idea what the status is but we will call… now they say that the movers won’t be coming and they have no idea when they will be, could be days from now. I have missed my flight and am stuck. Do NOT use this company if you are on a time crunch and need them to be there the day they say they will be

This company is a nightmare. They provided me a fake BBB posting to reassure me that they are a strong A rated company (If they provide you an A rated BBB, know this is their real BBB (Google "Alliance Van Lines BBB" for the real BBB, TrustPilot doesn't allow links) and report the fake one, that needs to be shut down. Besides what has been previously posted about them only being a broker, they are a terrible Broker. We were told that as we had scheduled the move months ahead of time we were on a route and we should not worry, despite telling them we work from home and our computers, desks and everything we needed to go back to work was packed, they said it wouldn't be a problem, luckily we decided to pack the computers in our car cuz its been over a month since our first available delivery date and they still don't even know when the truck will be loaded. We spoke to the owner, he straight up insulted my Fiancé and threatened to withhold our order if we didn't hang up. Needless to say we are past the last allotted delivery date and they don't care. I suspect the reason there are no responses to any of their negative reviews is their all true and (Again I suspect) their positive reviews are fake, as they're all roughly the same length from accounts with only one review. Never work with this company.

In short, beware! Our items were picked up 5/13/2021. We were told numerous times that they would be delivered, worst case scenario,14 business days from our FADD, which was 5/20/2021. It is now 6/22/2021 and we still do not have our items. When we called to discuss the misinformation we were provided at the time of signing the contract with them, we were yelled at, and at one point, I was called a hysterical woman. We have a recording of this call that has been submitted to the FMSCA, BBB, etc. This is not a company you want to enter into business with. 1) Alliance Van Lines is a broker. They will not mention this verbally. 2) They are in violation of FMSCA rules as they do not list ANY of the actually moving companies they will sell your contract to, if nothing else, not to mention deceptive sales techniques including the below example. 3) Lisa M. and other sales reps at the company will provide you a fake BBB page. Their correct BBB page is the one listed in Fort Lauderdale, FL with all of their license info, etc. on it, not the one with an Atlanta address they will send you to. Check the license info, etc. on their website and/or your estimate paperwork and you will be able to confirm. They have a C rating while only being in business for two years. This, quite frankly, is a higher grade then they deserve based on our experience. 4) John Edwards, the supposed owner of this highly questionable "company" will threaten to withhold your items, attempt to intimidate you into not filing claims or ask about their deceptive sales techniques, etc. Highly recommend that if you do ever speak to these people, record all conversations. Things we have learned from this extremely negative experience with Alliance Van Lines: 1) Do not, under any circumstances, work with any interstate broker or moving company that only accepts cash payments. 2) If you have already paid a down payment, etc. via credit or debit card and have evidence such as the above, where they provided the incorrect BBB page, didn't disclose they were a broker and/or did not provide any information regarding who they would sell your contract to, dispute the charge (your credit card company or bank is usually extremely helpful in this regard). 3) Do not accept any links, etc. they provide you with reviews, BBB ratings, etc. as fact. Definitely look up on your own as well. 4) Do not believe that how Alliance Van Lines operates is the industry norm, which they will try to claim. It is not and there are real brokers and moving companies out there that do care about their customers. However, they do cost more. This is an investment that is completely worth it. Good luck!