AllegiantReviews of allegiantair.com

We just learned our flights in August were cancelled without explanation. We were given a number to call and after several hours total on the phone I have given up on reaching them. The flights may work for you and save you a few dollars but the dependability is a big concern.

ABSOLUTELY THE WORST! If you love someone don’t let them fly Allegiant. I got bumped at the last minute and I was so upset!I had visited my sister and I had been crying nonstop.I have not seen her in 5 years.Airport security was more than wonderful and gave me a lift and set me up with a hotel and another flight. I sure wish I had checked the reviews first. $699 for the room and another ticket thru Southwest. DO NOT FLY ALLEGIANT 😱

I traveled from Flordia to NY on March 16th 2022 and we were delayed, then deborded due to fog, waited almost an hour to get back on, then waited another 30 minutes to take off. When we finally landed at the Elmira Airport we waited yet ANOTHER 45 minutes for an e gate to get off. But while we were waiting we were all feeling nauseous and smelling fumes. It was hydrologic fumes from the plane. 45 MINUTES!!!!! I have it on video of the pilot apologizing for not turning something off on the plane. And all they did was offer $75 off my mother's next flight. Nothing about my flight. Just hers. We flew together!! WORST EXPERIENCE OF MY LIFE!!! I had a migraine for 3 straight day from those fumes. They could care less. I messaged them over 2 weeks ago privately to express my concern and they NEVER replied back.

I would not use Allegiant Air if they paid me to do so! I have been attempting to simply upgrade my car bundle to a larger car for weeks and weeks and weeks. The car rental service can not assist me because it was booked thru Allegiant. I have called and been placed on hold for more than 2 hours. No one ever answers and often the call just hangs up on you. In fact, often the customer service line simply rings busy. I have tried on line chat and there are never representatives available. I have sent multiple emails and never get a response. It is not worth the tiny savings you think you are getting. They indicates that you can make changes and even cancel for free but trust me, you will never reach anyone to help you to do so.

They have the worst app and website I have ever attempted to use. As a result there is always a 3 hr wait for customer service. I have been trying to resolve issues for over a year and I am not going to attempt the wait time as I am always cut off. I'm am switching rewards cards and dumping them. Maybe if there system wasn't full of ridiculous pop ups it would be more usable. No point in having points I can't use or that just disappear.

Been on the phone waiting for over 2.5 hrs to get in touch with an agent. I want to book my flight in October and can not use my voucher according to the website. I can't even chat with anyone, for they are not on line at all. Allegiant is not very phone friendly nor computer friendly. I just want to use my voucher and get this done. Hopefully someone will get back in touch.

I fly Allegiant at least twice a year, I have never had any problems that were to big to handle. In the past 4 years I have flown out of Punta Gorda to Westchester airport, Allen town. South Carolina and back to Punta Gorda 2 times we were delayed once was plane trouble (was glad they delayed us for safety reasons, other was weather -beyond their control. I live with in 10 mins of the Punta Gorda airport and am glad we have Allegiant there. I am hoping they add a flight yo Pensacola fl so I could go to friends and business on weekends.

Flight was cancelled with no explanation. Email message gave a website and phone number. Tried website first. After almost a dozen attempts to revise travel -- in which I made it past the payment option -- I only got error messages saying something unexpected occured. Next, I tried the phone number. It took more than 20 calls to the number before I was connected to the automated systems. I've now been on hold for almost 2 and a half hours.