Alan
Allegiant Air Horror Show at the Albuquerque Airport 7/31/2016
Never have I had such a horrible experience with an Airline. I arrived an hour before my flight with only one carry on bag. The Allegiantair counter was deserted and after waiting for ten minutes the Alaska Air people at the next counter said they would go find an Allegiantair agent. The agent appeared a few minutes later and said they were closed and she would not print me a boarding pass. She was very rude and aggressive also . She told me to download their app on Google and it would give get me a boarding pass. She said you need to head to the gate now. The app came up and said Mobil checkin is closed. When I got to TSA they would not let me to the gate and asked who sent me . When I told them Allegiantair they said they must be nuts , they should know you cannot get through security without a boarding pass. My printer was broken so I thought I could simply get a boarding pass..wrong. On my ticket it says that bags can be checked until 45 minutes before flights, but the Allegiantair counter was closed. So I missed my flight and they refused to reschedule and said they would not have another flight until the 4th of August but since I missed my flight I would have to pay again. Several of the other Allegiant employees said they could not understand why the agent would not print me a boarding pass since there was plenty of time for me to make the flight. God help you if you loose your boarding pass and you are flying with Allegiantair. I am filing a complaint with the FAA and the TSA.Next on to Yelp ! Sometimes you don't even get what you pay for . Alan Tooraen



