AllegiantReviews of allegiantair.com

Allegiant will not refund any portion of either the flight or hotel bookings if cancellations are not due to a verifiable illness or other major reason. I now have a voucher for over $700 and no refund to my CC. I will not book hotel reservations with Allegiant in the future. Our room reservation was for more than 30 days out, so this was not a last minute cancellation.

Paid for our family tickets for our trip. Never received notice they cancelled our flight. I am trying to get our money refunded. Bought in April… still no refund. Talking with their so called “customer service “ is like banging your head on a wall.

Your customer service is awful. I am usually an adament supporter of Allegiant and tell everyone to use you but I just spent 3 days trying to book a BOGO airfare. Endless hours on hold and your call back service never called me back. It COST ME HUNDREDS in additional airfare and car rental cost as the prices increased significantly from when I started to actually booking. You should be crediting that difference when it is due to your understaffed call center and faulty call back service. At the end of the day my trip cost the same as if I didn't use BOGO a few days earlier with way less frustration. Update. They couldnt make the credit card(their card) work and blamed it on bank of america. After calling the bank it was on allegiants end so back to calling in AGAIN🤬

We had a flight that was delayed three times and then Canceled .Algiant gave us a full refund for both tickets and I had two checks in hand within less than two weeks. We rescheduled another flight, and it was a 2.5 hour flight.Everyone was extremely nice and professional , I felt valued as a Customer and would definitely fly with them again and recommend Allegiant. Happy customer,John and Linda Dinielli Sunrise,FL

Where the minus 100 star option? So yesterday I was dropped off to Plattsburgh NEW YORK airport from Montreal, CA for a flight booked 2 weeks prior. When I arrived,other passengers like me were upset and left stranded because the airline decided to move our departure airport to Burlington, VERMONT, located an hour an a half away. Mind you weather was NOT the culprit. It was madness. So I ended up having to book another flight for this morning since nothing else was available at the last minute. I called to airline to see about compensation for hotel or even a meal but they did nothing to help amd show sympathy for this major inconvenience outside of the additional last minute spending in order to male it hone. I slept on the floor at the airport. Because of Allegiant I'm till alrravelibg and will not reach FL Not until 4 Pm when I was originally scheduled to arrive home at 6 pm yesterday. Save yourself the trouble. DO NOT USE. They'll not assist nor compensate in any way after creating havoc in your travel plans. That was my first and last attempt at using them. Unbelievably unfair way to treat the people who make this airline possible. No customers no airline but they don't get it.

Looked for a good deal to Vegas, airfare and hotel. Read the fine print. RESORT FEE was charged to me when I checked OUT. The amount was not disclosed at booking, after booking or check in at the partnered hotel. Flamingo. imo it's deceptive a practice.

What an awful experience trying to book on the Allegiant website : every trick in the book to try and upsell- and then at the last minute -suddenly the fare I selected was no longer available and the price 20% higher. What a scam. Awful experience

THEY COULD USE SOME HELP WITH CUSTOMER SERVICE, LOOKS LIKE MANAGEMENT COMES OUT AND NOT CARE THAT SOMEONE IS BEING HELPED, THEY JUST INTERUPT BEFORE I COULD GET CHECKED IN. EATING AT THE COUNTER IN CONVERSATION WHILE CUSTOMERS JUST WAIT TO BE CALLED UP. ONE GUY YELLED AT A CUSTOMER AND WAS VERY RUDE. TO OF THE EMPLOYESS WERE ARGUING IN FRONT OF CUSTOMERS LOOKED LIKE WHAT WAS A MANAGER HAD TO PULL EMPLOYEE AWAY FROM COUNTER. THERE WAS A LADY THERE THAT WAS VERY KIND, WE APPRECIATED HER FOR HER SMILE AND KINDNESS.